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Report: #1364663

Complaint Review: Hydraluxe Beauty - Internet

  • Submitted:
  • Updated:
  • Reported By: Veronica — Victoria British Columbia Canada
  • Author Confirmed What's this?
  • Why?
  • Hydraluxe Beauty Internet USA

Hydraluxe Beauty Provided sample for cost of shipping and within 2 weeks ripped me off for almost 300.00 Internet

*General Comment: Similar Situation

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 Saw a link regarding beauty cream that had supposedly been on dragons den, linked me to an article on Cosmopolitan. Then to sample page. All you pay is shipping they said. I proceeded through looking for the "catch". Couldnt find it. Product recieved..... less than two weeks later credit card billed for 143.71...... phoned them they said thats just for one product. You will be billed for 149.00 for the other. After trying to reason with them i for too angry and has to hang up. Billing comes from strange plces like deepskinin and fullerglow and maylifecs and bglowhelpd. I was offered a 50% refund if i returned products. When i got angry. He said theybwould give a 30 %discount and i could keep products. Shortly after i hung up phone.

This report was posted on Ripoff Report on 03/29/2017 08:26 AM and is a permanent record located here: https://www.ripoffreport.com/reports/hydraluxe-beauty/internet/hydraluxe-beauty-provided-sample-for-cost-of-shipping-and-within-2-weeks-ripped-me-off-fo-1364663. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 General Comment

Similar Situation

AUTHOR: Maria - (Canada)

POSTED: Thursday, September 07, 2017

I placed an order for these products last July 17 2017 to pay for the shipment only and if did not wanted the product I have to cancelled, which I called to cancelled on July 25 2017. "Customer Service" assured me that there was no problen and my final bill would be US $38.71 and no more charges.

On July 31 2017 I was charged to my Credit card Can. $115.53 and August.30 2017 was charged again Can. $116.53

I have called today (a male person answered) to find out why? and he said that my credit card is not showing there. (but is showing to wthdraw money)

I wanted to speak to someone  else and I was told that I can only speak to anothe Customer Service person.

I have called a second time and yes (a lady this time)she said my cancellation is showing and she could only reinburse me $50.00 because I just called today to cancel.

Honest this is a RIP OFF Company

Maria

Ontario Canada

 

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