Hyundia Motors Hyundia Hell Atlanta Georgia

Stanford, I have been in your shoes. It is frustrating, but read your warranty. Most likely, yours like mine starts the "powertrain" with the block AFTER everything has been removed, then goes to the transmission, driveshafts and universal joint. I have never had a warranty beyond the first couple of years that covered the things you mentioned.

Note that even though the advertising language is very glowing, it is still qualified at their website (http://www.hyundaiusa.com/global/warranty/warranty.aspx). there it says that the 10 year, 100000 mile power train warranty "...Covers repair or replacement of powertrain components (i.e. selected Engine and Transmission/Transaxle components)" Noticed the qualifier word "selected". That means the fine print either excludes things like the water pump or has a very limited description of what it includes.

The dealership does warranty work based on a contract with the manufacturer. They do not have the money laying around in a cigar box under the counter to pay the labor or parts. The warranty is their insurance policy of being paid by the maker. If the warranty does not cover it, it is not the dealership's fault.

However, there is a way to address this. Contact Hyundai USA headquarters at:
Hyundai Motor America
P.O. Box 20850
Fountain Valley, CA 92728-0850

Phone : (800) 633-5151
Fax : (801) 736-3561

Call the number first and ask for a warranty dispute office. Then address your problem to them. Ask to fax the information in writting or send a registered letter. And ask for the name of the specific person who may be able to help you.

Occassionally, savvy customer service people at the corporate office find it helpful to extend expired warranty benefits or help the local dealership get reimbursement in ways not clear in the paperwork.

Your "powertrain" warranty covers just that - the powertrain. Meaning, the engine, drive train and transmission. That doesn't include your water pump and such. Water pumps are pretty much wear and tear items anyway and will go out over time - much like an alternator.

Plus...your car is only 3 years old and has 92,000 miles on it??? Whoa. That's high. For a 3 year old car, average mileage should be around 36,000 miles TOTAL.

Not Hyundai's fault. Stuff simply isn't covered.