i420llc Jeremy Levick is the sales rep for i420llc which is own by elktro electronic cigarettes usa no questions asked 5 year warranty on product but not living up to the promise buffalo grove Illinois

in mid may 2014 received email ad from jeremy levick offering the i420 cloud dry herb vaporizer for sale to business such as the one i work for and i bought 5 of these under the great "no questions asked" 5 year warranty mr levick backed up the product with.  on 6-17-14 one of my customer i sold a i420 cloud to returned it with a broken mouthpiece so i attempted to call mr levick at the phone number on his webpage but got his voicemail instead so i left a detail message and wanted for a return call and possible a prepaid mailer for the return of the vaporizer.  one week and nothing so i called again, got no confirmation from him via phone or the company email address i supplied; this was 6-24-14.  since then i have been calling, emailing, and leaving voice messages for him at the i420llc number and to elktor usa's phone number and email address and no one has responded to this day, not even from the posts i left on elktor usa's facebook page.