Complaint Review: IAmBigBrother.com - Internet
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- Author Not Confirmed
- IAmBigBrother.com http://www.iambigbrother.com Internet U.S.A.
- Phone:
- Web:
- Category: Computer Software
InternetSafetySoftware.com; IamBigBrother.com no software, no support, no response, no service, no download Internet
*Consumer Suggestion: http://www.internetsafetysoftware.com/
*Consumer Suggestion: http://www.internetsafetysoftware.com/
*Consumer Suggestion: http://www.internetsafetysoftware.com/
*Consumer Suggestion: http://www.internetsafetysoftware.com/
*Author of original report: A GREAT Alternative to IAMBIGBROTHER
*Author of original report: A GREAT Alternative to IAMBIGBROTHER
*Author of original report: A GREAT Alternative to IAMBIGBROTHER
*Author of original report: A GREAT Alternative to IAMBIGBROTHER
*Author of original report: 2checkout.com gives up and refunds my money!
*Author of original report: No reply from iambigbrother after 2checkout.com intervenes
*Author of original report: 2checkout.com responds for problems with iambigbrother
Show customers why they should trust your business over your competitors...
I ordered IamBigBrother 9.0 from their website. They use 2checkout.com for transaction handling. I was then given a UserName and Password to authorize download of the software. The User/Pword combo did not work. So here I sit: I have a receipt for the purchase with a valid order number (795XX - 127682XX) but no software. I've submitted help requests via email and online forms with no response. This sucks.
Joel
Taft, California
U.S.A.
This report was posted on Ripoff Report on 01/29/2004 10:15 PM and is a permanent record located here: https://www.ripoffreport.com/reports/iambigbrothercom/internet/internetsafetysoftwarecom-iambigbrothercom-no-software-no-support-no-response-no-ser-78607. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#11 Consumer Suggestion
http://www.internetsafetysoftware.com/
AUTHOR: KIM - (U.S.A.)
SUBMITTED: Monday, November 08, 2004
I ordered this product I am big brother software.......paid for it and it would not let me download it........please help.
#10 Consumer Suggestion
http://www.internetsafetysoftware.com/
AUTHOR: KIM - (U.S.A.)
SUBMITTED: Monday, November 08, 2004
I ordered this product I am big brother software.......paid for it and it would not let me download it........please help.
#9 Consumer Suggestion
http://www.internetsafetysoftware.com/
AUTHOR: KIM - (U.S.A.)
SUBMITTED: Monday, November 08, 2004
I ordered this product I am big brother software.......paid for it and it would not let me download it........please help.
#8 Consumer Suggestion
http://www.internetsafetysoftware.com/
AUTHOR: KIM - (U.S.A.)
SUBMITTED: Monday, November 08, 2004
I ordered this product I am big brother software.......paid for it and it would not let me download it........please help.
#7 Author of original report
A GREAT Alternative to IAMBIGBROTHER
AUTHOR: Joel - (U.S.A.)
SUBMITTED: Thursday, February 19, 2004
My credit card statement came and, in fact, reflected the credit to my account. As of this date, I still have not heard from iambigbrother.com! Having to find another type of software to monitor my family's computer usage, I turned to SpectorPro and purchased it. I highly recommend others to look at it as an alternative to iambigbrother - it does everything I was looking for.
#6 Author of original report
A GREAT Alternative to IAMBIGBROTHER
AUTHOR: Joel - (U.S.A.)
SUBMITTED: Thursday, February 19, 2004
My credit card statement came and, in fact, reflected the credit to my account. As of this date, I still have not heard from iambigbrother.com! Having to find another type of software to monitor my family's computer usage, I turned to SpectorPro and purchased it. I highly recommend others to look at it as an alternative to iambigbrother - it does everything I was looking for.
#5 Author of original report
A GREAT Alternative to IAMBIGBROTHER
AUTHOR: Joel - (U.S.A.)
SUBMITTED: Thursday, February 19, 2004
My credit card statement came and, in fact, reflected the credit to my account. As of this date, I still have not heard from iambigbrother.com! Having to find another type of software to monitor my family's computer usage, I turned to SpectorPro and purchased it. I highly recommend others to look at it as an alternative to iambigbrother - it does everything I was looking for.
#4 Author of original report
A GREAT Alternative to IAMBIGBROTHER
AUTHOR: Joel - (U.S.A.)
SUBMITTED: Thursday, February 19, 2004
My credit card statement came and, in fact, reflected the credit to my account. As of this date, I still have not heard from iambigbrother.com! Having to find another type of software to monitor my family's computer usage, I turned to SpectorPro and purchased it. I highly recommend others to look at it as an alternative to iambigbrother - it does everything I was looking for.
#3 Author of original report
2checkout.com gives up and refunds my money!
AUTHOR: Joel - (U.S.A.)
SUBMITTED: Tuesday, February 03, 2004
I got a reply back today from 2checkout.com - They've refunded my credit card! So evidently, they can't even get a response from iambigbrother!! So, word to the wise: iambigbrother might be a neat program, but if you have ANY problems at all - they simply are not available for ANY help, even to the company that gets them their cash! Wow! Is that dumb, or what?!!!
#2 Author of original report
No reply from iambigbrother after 2checkout.com intervenes
AUTHOR: Joel - (U.S.A.)
SUBMITTED: Tuesday, February 03, 2004
As noted above, 2checkout.com advised me to wait 48 hours from the time of their email to me. That was January 30, 2004. It is now February 3rd and absolutely no contact whatsoever from iambigbrother.com. Per 2checkout.com's email I quoted above, I have reopened another ticket with them. This continues to suck: my credit card has been charged and now I'm playing games trying to get iambigbrother to respond. They apparently have a very slow response time even to the company that gets their money for them! Not a good sign!
#1 Author of original report
2checkout.com responds for problems with iambigbrother
AUTHOR: Joel - (U.S.A.)
SUBMITTED: Friday, January 30, 2004
I finally was contacted by the company that iambigbrother.com used for its financial transactions. Here is their response:
--------------------------------
Hello Joel,
I apologize for the delay in responding to your inquiry. We will be notifying the vendor on your behalf. The vendor is then permitted 48 hours in which to respond to you and to provide us with a copy of any correspondence that relates to this matter.
If they fail to respond, please reopen this ticket for further assistance regarding this matter.
We appreciate your patience in this matter.
--------------------------------
So we'll see what happens ... At least 2 checkout.com responded! They appear to be interested in resolution with iambigbrother.
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