Report: #386369

Complaint Review: Ian Travel Services, Hotels.com - Nationwide Texas

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Ripoff Report is Xcentric Ventures

Submitted: Thu, October 30, 2008
Updated: Thu, October 30, 2008
Reported By: — Dallas Texas

Author Confirmed

Why?

Ian Travel Services, Hotels.com Nationwide, Texas U.S.A.

Phone: 800-394-1454
Web:
Category: Travel Agents

Ian Travel ServicesIan Travel Services, Hotels.com Fraudulent charge on credit card from Ian Travel Services Texas Nationwide

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Facts:
- I never even visited Hotels.com
- My credit cards are in my possession
- Something called "Ian Travel Services" charged $287.80 on my credit card
- Ian Travel Services is another name for Hotels.com

When I called the 800 number ( 800-394-1454 ), the incompetent customer service agent said that they don't have a fraud department and "If I could provide them with my Credit Card Number, they will find out who made the reservation".

Obviously I did not give him my Credit Card info. (Are you crazy??!!).

Called credit card company & disputed the charges. Wonder if I need to cancel my card.

Txholdem
Dallas, Texas
U.S.A.

This report was posted on Ripoff Report on 10/30/2008 11:37 AM and is a permanent record located here: https://www.ripoffreport.com/reports/ian-travel-services-hotelscom/nationwide-texas/ian-travel-servicesian-travel-services-hotelscom-fraudulent-charge-on-credit-card-from-i-386369. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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