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Ripoff Report | ICM Website Bu Review - Lake Forest, California
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Report: #601977

Complaint Review: ICM Website Builder - Lake Forest California

  • Submitted:
  • Updated:
  • Reported By: Connie Jo — Leoti Kansas United States of America
  • Author Not Confirmed What's this?
  • Why?
  • ICM Website Builder 25531 Commercentre Dr Ste 250 Lake Forest, California United States of America

ICM Website Builder I talked to a representative yesterday who was to call me back at 4:30. Instead, I have a $140 charge to my debit account. Lake Forest, California

*UPDATE Employee: FULL refund of $139.95 provided as the pic will confirm

*Author of original report: Not a full refund

*UPDATE Employee: Customer has been cancelled and refunded as of 5-11-10

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I saw this website the weekend of May 7 and was offered information for $2-3.

A representative beganing calling and continued.  I finally spoke to him and he was to call back yesterday at 4:30.  Instead I received a $140 debit to my account and now

the phone number and website are unavailable.

 

 

This report was posted on Ripoff Report on 05/11/2010 09:05 AM and is a permanent record located here: https://www.ripoffreport.com/reports/icm-website-builder/lake-forest-california-92630/icm-website-builder-i-talked-to-a-representative-yesterday-who-was-to-call-me-back-at-43-601977. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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Updates & Rebuttals

REBUTTALS & REPLIES:
1Author
2Consumer
0Employee/Owner

#3 UPDATE Employee

FULL refund of $139.95 provided as the pic will confirm

AUTHOR: Director of Operations - (United States of America)

POSTED: Wednesday, May 12, 2010



Thank you for your correspondence in connection with the above-referenced matter.




In the interest of Customer Service, we have terminated this customers account and no further charges will be conducted on their account. This customer will also be provided a refund for the purchase, in the amount of $139.95, as the picture confirms.




If this customer is not satisfied with the product, the charges or the customer service, Internet Cash Machine, as a customer service gesture will assure that this customers account is terminated and no further charges will be conducted on their account by our office. This customer can keep any materials that were received as our gift.




Internet Cash Machine is committed to the success and satisfaction of all of its clients and conducts its business in compliance with all applicable laws, rules, and regulations.  Please contact our office directly if we may be of any further assistance.




Respectfully yours,




Internet Cash Machine Staff





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#2 Author of original report

Not a full refund

AUTHOR: Connie Jo Tankersley - (United States of America)

POSTED: Tuesday, May 11, 2010

The company did offer a 50% refund but not the full amount.

This is a complete scam and ripoff by dishonest people.

 

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#1 UPDATE Employee

Customer has been cancelled and refunded as of 5-11-10

AUTHOR: Director of Operations - (United States of America)

POSTED: Tuesday, May 11, 2010


Thank you for your correspondence in connection with the above-referenced matter.



In the interest of Customer Service, we have terminated this customers account and no further charges will be conducted on their account. This customer will also be provided a refund for the purchase, in the amount of $142.92.



If this customer is not satisfied with the product, the charges or the customer service, Internet Cash Machine, as a customer service gesture will assure that this customers account is terminated and no further charges will be conducted on their account by our office. This customer can keep any materials that were received as our gift.



Internet Cash Machine is committed to the success and satisfaction of all of its clients and conducts its business in compliance with all applicable laws, rules, and regulations.  Please contact our office directly if we may be of any further assistance.



Respectfully yours,



Internet Cash Machine Staff



 





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