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Report: #611593

Complaint Review: ICM Websites - California - Lake Forest California

  • Submitted:
  • Updated:
  • Reported By: Diane/Tiffany — Arlington Texas United States of America
  • Author Not Confirmed What's this?
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  • ICM Websites - California Lake Forest California Lake Forest, California United States of America

ICM Websites - California Cash Machine Business Mislead us by telling they were charging my account 2.97 then I found out a few days later I had been charge 149.95 Lake Forest, California

*UPDATE Employee: Customer has been cancelled and refunded as of 6-9-10

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I signed up for a at home business with ICM Websites with the promise of a business start-up kit and website for $2.97 and a waived registration fee. After I gave them my card they gave me a pass code to access their site when I attempted this I was informed that the site was down I was never able to access the site with the code I was given. Also I was supposed to recieve an e-mail verification which I never recieved. A few days later I found that my account had been charged 149.95 This was never authorized by me in no way shape or form. I contacted my bank to find out that the money they took had caused a chain reaction costing me over $600. I filed a report with the bank and they gave me a number to contact this company. Upon doing so I first was connected with a woman that was very rude swore at me then hung up. I called back and again they were rude refused to connect me with any supervisors and I was told I was not getting a refund followed by a dial tone. I am furious ab out this situation, I want to know if anyone can help restore my loss and if any kind of class-action lawsuit is being pursued against these scammers. 

This report was posted on Ripoff Report on 06/08/2010 11:17 AM and is a permanent record located here: https://www.ripoffreport.com/reports/icm-websites-california/lake-forest-california-/icm-websites-california-cash-machine-business-mislead-us-by-telling-they-were-charging-611593. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
1Consumer
0Employee/Owner

#1 UPDATE Employee

Customer has been cancelled and refunded as of 6-9-10

AUTHOR: Director of Operations - (United States of America)

POSTED: Wednesday, June 09, 2010


Thank you for your correspondence in connection with the above-referenced matter.



In the interest of Customer Service, we have terminated this customers account and no further charges will be conducted on their account. This customer has been provided a FULL refund for the purchase, in the amount of $149.95 to the card ending in #8455.



If this customer is not satisfied with the product, the charges or the customer service, Internet Cash Machine, as a customer service gesture will assure that this customers account is terminated and no further charges will be conducted on their account by our office. This customer can keep any materials that were received as our gift.



Internet Cash Machine is committed to the success and satisfaction of all of its clients and conducts its business in compliance with all applicable laws, rules, and regulations.  Please contact our office directly if we may be of any further assistance.



Respectfully yours,



Internet Cash Machine Staff





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