Complaint Review: Iex Cloud - Internet
- Iex Cloud Internet United States
- Phone:
- Web: Iexcloud.io
- Category: Stock Scam
Iex Cloud Iexcloud.io Promises data but they senda ton of null values, charge for the null value and blame the providers. Internet
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Bought the service expecting data, expecting a better source than the free apis out there. The surprise was that they send you a ton of null values, and charge for them any way. So the data is not reliable, and it does not matter it will consume the quota anyway. When contacting costumer support to provide feedback, asking for an answer they did not reply, a week later then I asked for a refund since there was no answer and some person in IT answers "null values do not mean incorrect values" but I know they are incorrect since bank of america pe ratio can't be null, neither TSN, MET,... so on and so on. Not only that data is null, thousands are but they still charge your quota. I also told email about a ticker not returing data, and they justified by saying it was foreign company, but it was not, it is on nasdaq. It is a waste of time and money and I could not get a refund I had to cancel my account so they don't steal anymore money.
This report was posted on Ripoff Report on 07/14/2019 02:47 AM and is a permanent record located here: https://www.ripoffreport.com/report/iex-cloud/io-promises-data-senda-ton-1481864. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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