Complaint Review: IGXE Inc - Internet
- IGXE Inc igxe.com Internet U.S.A.
- Category: On-Line Stores
IGXE Inc Aka IGXE.com False Advertising & Only Interested In Your Money, Customer Satisfaction Is Not A Priority Despite Their Claims! Ripoff Internet
*UPDATE Employee: We feel very sorry about your bad experience and we will try our best to resolve for you
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2. Online websites usually carry a 30 day key and a 60 day key. I saw on this website that there were a 30 day key and a 60 day key as well and I chose to purchase the 30 day key. The items had no further description beyond the title itself. It was approximately the going price of what the 30 day keys usually sell for. Unless you get them on Ebay that is.
3. I received notification that the item would be received within the day. In the end, I received the product more than two days later. I mentioned in an email to them that I was simply returning to the game and did not have an in game subscription before they had even informed they were out of stock of the item and it was pretty clear that I wanted a 30 day key and they chose not to inform me that it was not one. (I have documentation).
4. When the product was finally delivered and was not the 30 day key that I had been led to believe, I asked for a refund, and I was told what I ordered is what they delivered. They had to have known from email correspondence that it wasn't what they had led me to believe, but they must not have cared. Like I said...they got their money...customer satisfaction is irrelevant in this case to them.
This report was posted on Ripoff Report on 08/03/2007 08:34 PM and is a permanent record located here: https://www.ripoffreport.com/reports/igxe-inc/internet/igxe-inc-aka-igxecom-false-advertising-only-interested-in-your-money-customer-satisfac-265132. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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