IIG Promotions /Travel Select RewardsSummers and Co. Wasted our time! Got our hopes up! Blasted our planned trip! Lake Havasu City Arizona

We got a postcard saying that we had won 2 round trip tickets with Southwest to one of thirty scities in the U.S. and two nights in a hotel.  We had to listen to a presentation, which we did.  We mailed in the appropriate form only to get back another form to send in which was short a reward number that had to be used to register again online.  Without the number, we could not register.  Every time we tried to call we got a phone message saying we had to wait for 12 people ahead of us.  After about 8 minutes the phone went dead.  This went on for several days.  No email to call.  No chance to get the trip we planned.