Complaint Review: ILLINOIS BRICK CO - Chicago Illinois
ILLINOIS BRICK CO Illinois Brick IBC Do not trust Illinois Brick Chicago Illinois
I bought FonD du lac from the Schaumburg location in Aug 2018. At this time I was told, by the customer service, they accept returns with 15% stocking fee. When I called back the sales guy said I never told you this, and you are my customer since we started talking. I.e. anything I was told by anyone in Illinois Brick Company is void since I talked with him. Really unprofessional. I did not have time to deal with level. And I was lucky to find someone else who bought it.
Now for your own sake, make sure you do not trust this Illinois Brick Company location and deal with any of the other locations across Chicago. If you have to, make sure you phone record your conversations with them. And for your own benefit make sure you do not deal with Greg Huxtable, this was the sales guy who went against his own companies' word not to give back some of the commission he made.
This report was posted on Ripoff Report on 12/06/2018 12:06 AM and is a permanent record located here: https://www.ripoffreport.com/reports/illinois-brick-co/chicago-illinois-60608/illinois-brick-co-illinois-brick-ibc-do-not-trust-illinois-brick-chicago-illinois-1468923. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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