Image One Cellular Mo = Sales, Poor follow up Hilliard, Ohio

Image One Cellular is an industry leader in providing the highest quality refurbished CDMA, GSM, and IDEN handsets to service providers, wholesalers, distributors, and retailers worldwide.

We continually strive for excellence in quality, service, and overall customer satisfaction.  Not only do we provide high quality products at competitive prices, we also supply each and every one of our customers with a solid warranty that covers all facets of the mobile handset and its accompanying accessories.

Our warranty is designed to significantly minimize our customers exposure to expense as a result of factory defect.  However, our warranties are not perpetual and therefore have a clear expiration date.

In the case mentioned above the handsets in question were already way outside of their stated expiration date.  Although we take every action possible to help customers with issues that fall outside of the coverage period we must comply with our own set of rules to keep costs low for all of our customers.