Complaint Review: Imperial Auto Stafford - Stafford Virginia
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- Author Not Confirmed
- Imperial Auto Stafford 3199 Jefferson Davis Highway Stafford, Virginia USA
- Phone: 540-628-4007
- Web: Imperialhighline.com
- Category: Auto Dealers
Imperial Auto Stafford Breach of Contract! No accountability! Fixing their mistakes! Stafford Virginia
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On December 8, 2016 I purchased a 2011 Chevy Traverse from Imperial Auto. The car had a known catalytic converter problem which was supposed to be repaired properly prior to purchase, it was not.
Mr. Williams, the salesman, acknowledged that car WAS NOT repaired correctly, and wrote into my contract that the car WOULD BE repaired by them, at no cost. We contacted both Mr. Williams and Brittany, the general manager, to make arrangements for the repair, PER THEIR CONTRACT!
After two weeks of going back and forth with both Mr. Williams and Brittany, we were finally given a definitive "NO" on Imperial Auto making the repairs to my vehicle, despite I have it in writing.
I am now contacting my lawyers, and will have to sue them for the cost of the repairs.
This report was posted on Ripoff Report on 03/20/2017 12:36 PM and is a permanent record located here: https://www.ripoffreport.com/reports/imperial-auto-stafford/stafford-virginia-22554/imperial-auto-stafford-breach-of-contract-no-accountability-fixing-their-mistakes-staf-1362881. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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