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Report: #550096

Complaint Review: Import Specialists Of America - Oxygengeek.com - Partsgeek.com, Chris Grosso, President - Internet New Jersey

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  • Reported By: karyn — willseyville New York United States of America
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  • Import Specialists Of America - Oxygengeek.com - Partsgeek.com, Chris Grosso, President Internet, New Jersey United States of America

Import Specialists Of America - Oxygengeek.com - Partsgeek.com - Chris Grosso, President Sales Dept Screws Up and It's MY FAULT!?!?! Internet, New Jersey

*Consumer Comment: Parts Geek is just like the rest

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I made the mistake of calling the sales line for partsgeek.com!!!  I gave my vehicle, their exact part number, the cost, and thought that the order was complete.  WRONG!!!  I received the wrong parts and trying to get my money back is difficult, to say the least.  I was told that it will take over a month to get my money back, even though it only took them seconds to take it out of my account.  I was told that I told the sales guy the wrong stuff, obviously!  The return girl (not a bright woman) was less than helpful.  She said that I would receive an e-mail that day that would say how to return the items.  The e-mail that came said they would let me know in 3 Days!  I informed her that I, anyone that I know, and anywhere I can post on the internet, would not be patronizing their business!  They are obvious idiots and don't know parts from a hole in the ground!

This report was posted on Ripoff Report on 01/06/2010 07:59 AM and is a permanent record located here: https://www.ripoffreport.com/reports/import-specialists-of-america-oxygengeekcom-partsgeekcom-chris-grosso-president/internet-new-jersey-/import-specialists-of-america-oxygengeekcom-partsgeekcom-chris-grosso-president-550096. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

Parts Geek is just like the rest

AUTHOR: fastfrank - (United States of America)

POSTED: Saturday, January 30, 2010

Ok PC and Blog MADNESS has struck the good and sane people of America. I own a BMW specialty shop since 1989, and I have been placing online orders with Partsgeeks, Parts Train, Auto Haus Arizona, Euro Part Direct and US Auto for like 5 or 6 years now. They all are great and they all suck in their own right. Parts Geek has great prices and nice sales people, but seems under-staffed and never picks up their phones, Parts Train always picks up phones but changes prices like I change my socks, Autohaus AZ has great prices one week and then blows out of stock the next and can suck on old returns, but sales people rock, Euro Parts Direct is all over the place in respect to pricing and sucks on returns, and US Auto is hard to trust because I hate giving my credit info to some dude who I can tell is sitting in Pakistan or India. When I read negative posts like this one on Partsgeek I have to say I am angry and I can't take it no more. I mean if you have a bad meal in a restaurant do you call food editors, post blogs, and write bad things about the joint? Weird society we live in, and truthfully these negative posts make me think that they are either jilted ex-lovers or competitors torturing each other. Ever just google or yahoo search these companies and see how they are all suing each other as well? So I am sure this post and others like it are just not real. I mean what normal dude would waste their time with such nonsense? That is why I don't believe half the stuff I read any more and even less like these negative posts. GET A LIFE PEOPLE. Don't like the song....turn the station!! I think you can get honest reviews from places like Reseller Ratings dot com, because all these guys have thousands of reviews, and I know when I conclude my parts orders online I go right into Reseller Ratings - so these are just normal people like me filling in a survey if we are thrilled or pissed. GUESS WHAT? All of these stores, including Parts Geek have scores of 9 or better out of 10 in all categories at reseller ratings. I mean really, what does that tell you? I can personally tell you if I place 10 order with these Geek Boys... sure enough 1 will be screwed to high hell. Same with the other guys as well. Same as if you eat somewhere 10 times. If you hate these people or didn't get a credit, let me share a little secret with you...call the credit card company and stop payment. Don't waste your time posting in a blog, just get your money back and move on. Try the new car dealer and buy your parts there...tell us how that works out for y'all.

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