Industrial Nanotech, Inc. Never delivered product or refund. Naples Florida

If I could give this company zero stars, I would. On January 9, 2017, I placed an order for LeadX™ Clear Lead Encapsulation Coating. My toddler had elevated blood lead levels, and we ordered the product in order to protect him from future lead exposure in our home. Many e-mails, phone calls, and empty promises later, we never received the product. We requested a refund for the product and S&H ($111) on three separate occasions, and still have not received one. Every time I call, I get the run-around. They will not connect me to a manager, nor give me a direct phone number for one. This is a dishonest company that has no desire to help its customers avoid lead exposure.