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Report: #564629

Complaint Review: Innovation Financial Consulting - Jacksonville Florida

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  • Reported By: Anonymous — Jacksonville Florida United States of America
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  • Innovation Financial Consulting Baymeadows Way Jacksonville, Florida United States of America
  • Phone: 866-987-2721
  • Web:
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Innovation Financial Consulting IFC, Innovative Financial Consulting, Innovation Financial Consultants, Innovation Financial Network Illegally Operating Debt Settlement in Numerous States! Jacksonville, Florida

*Consumer Comment: RE: Innovation Financial (AmeriGuard Negotiations, LLC)

*UPDATE Employee: I work for this company

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Innovation Financial Consulting is a debt settlement and debt management company. They are allowed to legally operate in several states, but there are numerous states that they operate out of that they do not have licenses for! What they do: 


Debt settlement is for people who have debts that they cannot afford to pay off or have been paying and cannot continue making payments on. When you sign up for one of these companies, they will have you close your accounts with whatever credit cards you have enrolled in their program, and quit making your monthly payments to the creditors, and instead, pay them. These means that your accounts go into default, so there are late payments, then charge-offs on your report, and then the third party collection agencies will start calling after the accounts have been sold. The company saves money up in an account so that you can start saving in order to pay off your now delinquent debts, and they will attempt to negotiate down the balances on the items in the program. In some cases, clients are sued because they have not paid these debts. 


Why is this a problem, you might ask? Well, if you are in one of these states, for example: Kansas, California, New York, North Carolina-and you sign up with this company, they will enroll you into their program.


HOWEVER, because they are not licensed to operate in these states, the creditors that they attempt to negotiate down DO NOT HAVE TO HEED THE NEGOTIATIONS! They can also attempt to gather judgments, garnishments, and other nasty legal things against you in order to recover the funds. Also, if a creditor that they are working with finds out that they do not have proper licensing to operate in that state, they don't have to negotiate, and can continue charging you interest and fees on your accounts. They can also sue the company, and YOU, and still collect on what you owe them (which would now include legal filing, court, and attorney's fees), regardless of what you have paid to this company in order to settle these debts.


I urge you, if you are one of the people that has been enrolled in this program, to contact your Attorney General and start making complaints! In many cases, some states even put a limit on what can be charged by a legitimate debt settlement company, sometimes around $50, and this company charges 15% of your overall debt that you will have to pay fees on even if the state law says that they can't charge that much!


This is fraudulent, and can get them, as well as whoever they are working with, into hot water. This company also tells its clients that they have "an actual attorney" and legal team on staff, when their "actual attorney" just up and left the company because of fear of reprisals for operating in states that they are not allowed to! Please be aware! Contact your Attorney General!!! Make certain that you are informed before getting into bed with ANY debt settlement company! If Innovation Financial is contacting you, or you have already signed their contract, have them send you a copy of their licensing document in your state. The states that I've listed were only a few that I personally was aware of.


I chose to remain anonymous because I am currently trying to pursue legal action against them! WATCH OUT FOR INNOVATION FINANCIAL! 


 

This report was posted on Ripoff Report on 02/04/2010 03:43 PM and is a permanent record located here: https://www.ripoffreport.com/reports/innovation-financial-consulting/jacksonville-florida-32256/innovation-financial-consulting-ifc-innovative-financial-consulting-innovation-financial-564629. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
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#2 Consumer Comment

RE: Innovation Financial (AmeriGuard Negotiations, LLC)

AUTHOR: Philip - (U.S.A.)

POSTED: Sunday, February 20, 2011

Thank you so much for sharing this report on Innovation Financial. I also sought the assistance of this company to help with my financial situation, but in the end withdrew from the program because I was simply not seeing results. Innovation ultimately failed to save me a cent and my creditors refused to work with the company. Though Innovation allowed me to opt out, it refused to refund the money that it had received from me to allegedly help with my debt payments. I have also filed a complaint here on Ripoff Report, which gives details of my unfortunate experience with Innovation. I have not only reported the company to the Better Business Bureau and the Federal Trade Commission, but have also requested the FL Attorney General's Office to investigate the company.

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#1 UPDATE Employee

I work for this company

AUTHOR: SamGurl16 - (United States of America)

POSTED: Friday, July 09, 2010

I currently work for this company and have nothing but positive things to say. I am an extremely honest person and would NEVER work for a company that is a scam.


I understand that probably 98% of the Debt Settlement/Debt Management companies out there are not legit, however IFC is NOT one of them. We have a B- rating with the BBB (http://northeastflorida.bbb.org/codbrep.html?wlcl=y&id=160855207). The law concering DS/DM are always changing and we continue to stay on top of all the new rules and regulations. I have personally witnessed a situation where the law changed regarding the fee's allowed by a specific state had changed and the company proceeded to adjust those fee's for each client we had from that state in the program.


At one time there was an attorney in the office however, we do NOT have an attorney on site now and we are NOT a law firm and in fact we very specifically state this fact in our compliance calls (which are recorded) with each and every new client.


Concerning client being sued: Yes, you can be sued if you do not pay your creditors on a monthly basis. This is also specifically stated in our recorded compliance calls. IFC is a bankruptcy alternative program, not a protective safety net where the laws magically do not apply to you if you are enrolled. If a creditor is going to sue you, they're going to do it whether you are in the program or not. A Case Manager will walk a client through each and every step of this process (should it occur), and YES we DO settle Judgements.


The company your credit card is with is the one who will close your account. Why? Because you're not paying them. Why aren't you paying them? Because you are in a severe financial hardship and are unable to. Yes, they get charged off and yes they go deliquent. (Again, Bankruptcy Alternative program.) Once a debt is with a 3rd party collection agency (who has purchased this debt for pennies on the dollar) we then have a team of Arbitrators who negotiate and settle these accounts for the client at 30-40% of the original debt, on average. The average program length is 36-48 months. And the client is then completely debt free! You are then free to begin repairing your credit, as opposed to filing bankruptsy and having THAT on your public record for 7-10 years. Our clients are made well aware of the fact that your credit will be destroyed by the program. But destroy it for 36-48 months, then be debt free and begin repairing it.....or continue to fall further and further behind on your own for the next 5-15 years and your credit NEVER gets better....OR file for bankruptcy and trash your credit for 7-10 years.


Also in our recorded Compliance calls, we make sure the client understands that there are NO laws legally obligating a creditor to work with a Debt Settlement company. They may not negotiate with us and if that is the case, the creditor is removed from the clients program, the clients fee's are adjusted down accordingly and the client is then responsible for that debt on their own. They ARE aware of this fact upon enrollment.


You sound to me like a bitter ex-employee. IFC is a very reputable company and I have NO issues tell people who I work for or what I do because I believe in our company and I know first hand that we actually care about our clients. I see our Case Managers go above and beyond on a daily basis for our clients. Assisting them with finding public assistance, help paying for medication...etc. They don't have to do those things but they do because they care. I love this company and I love my job. I will stand behind IFC fully.

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