Complaint Review: Intelius - IDProtect - Internet Internet
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- Author Not Confirmed
- Intelius - IDProtect Internet United States of America
- Phone: 877-974-1563
- Web: WWW.INTELIUS.COM
- Category:
Intelius - IDProtect Unauthorized charges to my bank account, for service I did not request Internet
*UPDATE Employee: Subscription Charges
Show customers why they should trust your business over your competitors...
I signed up for a supposed "one time fee of .95 cents for a person search. Intelius, without authorization from me, began deducting 19.95 x 2 for a "service" called ID PROTECT. I attempted to contact them by phone, but they were closed. I logged on to my fraudulent account to cancel ( 2/07/10). The site accepted my cancellation. However, the date would be 2/28/10. So they could steal another 19.95 out of my bank account. I will contact my bank on Monday to attempt to reverse these unauthorized charges.
This report was posted on Ripoff Report on 02/07/2010 04:29 PM and is a permanent record located here: https://www.ripoffreport.com/reports/intelius-idprotect/internet/intelius-idprotect-unauthorized-charges-to-my-bank-account-for-service-i-did-not-reque-566006. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE Employee
Subscription Charges
AUTHOR: Intelius_Customer_Support - (USA)
SUBMITTED: Wednesday, February 17, 2010
If you select a promotional price on the Intelius website, you will also receive a free 7 day trial of Identity Protect. After the 7 day trial, it will convert to a regular subscription and bill out at $19.95 monthly.
However, theres no obligation. If you determine within the 7 day trial that you no longer want Identity Protect, you can cancel your service anytime, online or over the phone with a customer support representative.
Please call 888-445-2727 Monday Friday 4:30am 10:00pm PST. We will be more than happy to assist you with your account. Related Reports
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