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Report: #1325515

Complaint Review: Interstate Capital Corp Verified TRUSTED Business | Ripoff Report Verifiedā„¢ ā€¦businesses you can trust. Interstate Capital Corporation saves you time and money by speeding up your cash flow, increasing your profitability, and growing your business. Interstate Capitalā€™s group of companies employs more than 100 dedicated professionals and has successfully funded over 10,000 motor carriers, freight brokers, manufacturers, staffing services, oilfield service, and other service businesses. - Santa Teresa New Mexico

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  • Reported By: ED Magedson - Founder, Ripoff Report — Tempe Arizona USA
  • Interstate Capital Corp Verified TRUSTED Business | Ripoff Report Verifiedā„¢ ā€¦businesses you can trust. Interstate Capital Corporation saves you time and money by speeding up your cash flow, increasing your profitability, and growing your business. Interstate Capitalā€™s group of companies employs more than 100 dedicated professionals and has successfully funded over 10,000 motor carriers, freight brokers, manufacturers, staffing services, oilfield service, and other service businesses. 1255 Country Club Road, Suite D Santa Teresa , New Mexico USA

Interstate Capital Corporation RECOMMENDED VERIFIED TRUSTED BUSINESS REVIEW: Interstate Capital dedicated to customer satisfaction. Interstate Capital Corporation has strict adherence to the International Factoring Association code of ethics, Interstate Capital has a proven track record of servicing over 10,000 satisfied clients, more than 23-year track record, and 97% favorable survey rating by its clients.  Interstate Capital receives a POSITIVE rating for their commitment to the Ripoff Report Corporate Advocacy & Customer Satisfaction Program. A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. Interstate Capital made a serious commitment to achieving maximum level of customer satisfaction, which lets customers feel safe, confident and secure when they choose Interstate Capital for their accounts receivable financing and invoice factoring needs.

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Ripoff Report REVIEW /Commitment to Customer Satisfaction

Interstate Capital Corporation joins Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program -- a long name for a program that does a lot for both consumers and business alike.

Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program -- a program that benefits the consumer, which helps to increase consumer satisfaction and confidence when doing business with a member business Verified By Ripoff Report.

When a company or individual joins the Ripoff Report Corporate Advocacy Program, they must make a commitment to us - in writing - to 'doing whatever it takes to make things right with their customers.' What does that mean? It means that Ripoff Report expects that members of our Corporate Advocacy Program will review and respond to ALL customer complaints promptly. It means that every complaint will be taken seriously and every customer will be treated fairly and with respect. It means if a customer did not receive what they expected, the company will work with that customer to fix the issue. It means that if a customer requests a refund and if there is any reasonable basis for that request, we expect the customer will be given a prompt refund (some refund requests may not be reasonable, so this does not mean a refund is guaranteed in every case). "Making things right" can mean lots of different things to different people, but our point is this - by working closely with the company or individual to resolve any disputes, Ripoff Report can track the footprints of customer service to ensure that our Corporate Advocacy Program members are doing everything they can to treat customers fairly and to increase their customer satisfaction.



ALL COMPANIES GET COMPLAINTS, BUT HOW THE COMPANY HANDLES THOSE COMPLAINTS, SEPARATES GOOD BUSINESSES FROM THE REST
Interstate Capital Group is Ripoff Report Verified
Ripoff Report Verified™ .. part of Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program.A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business..

By ED Magedson - Founder, Ripoff Report

Interstate Capital Corporation. approached Ripoff Report with the intent of wanting to resolve any customer issues and reports posted on Ripoff Report.

As a part of the Corporate Advocacy Program the member business allows Ripoff Report to send an email to all of those who filed a complaint in the past, letting the customer know, the member business wanted to make things right with them, whatever it takes to do so. Ripoff Report always monitors these emails to insure the member business does what they agreed to Interstate Capital Corporation did just that.



INTERSTATE CAPITAL CORPORATION CONTINUES TO CLARIFY WHO THEY ARE AND WHAT THEY CAN DO FOR CLIENTS

" North America’s Leading ,Factoring Company, Interstate Capital Corporation saves you time and money by speeding up your cash flow, increasing your profitablity, and gorowing your business. Fromed in 1993 in Santa Teresa, New Mexico, Interstate Capital focuses its factoring business on servicing various industries including transportation, manufaqcturing/wholesale distribution, oilfield service and staffing industries.

Today, the Interstate Capital Corporation employs more than 100 dedicated professionals and has successfully funded over 10,000 motor carriers, freight brokers, manufacturers, staffing services, oilfield service, and other service businesses since its founding. Providing factoring services to clients accross the United States, Canada, and Mexico, Interstate Capital purchases nearly $1 billion dollars of invoices annually from thousands of clients located throughout North America.

Our team of 20 dedicated, experienced account managers provides one-on-one client servicing to ensure personalized attention. Interstate Capital is one of North America’s largest and best-funded independently owned invoice factoring companies, so we make decisions quickly, decisively and without outside interference.



WHY INTERSTATE CAPITAL CORPORATION IS BETTER THAN THEIR COMPETITORS

Interstate Capital Corporation, unlike its competitors, is more than just factoring. When the folks at Interstate Capital say they help their clients along the road to financial success, they mean it. Partnering with business owners may start with getting them paid upfront on their invoices, but it doesn’t end there. A veteran truck driver from the East Coast discovered that last month!

With 34 years driving experience behind him, Dan went into business on his own last year with one truck. He had never factored before but when a friend recommended Interstate Capital to him, he gave us a call. In spite of a bankruptcy in Dan’s past, Crystal and Cesar at Interstate Capital quickly moved his application forward and he was approved for factoring with no problem. He received his first funding as soon as his paperwork was complete.

However, in July, his Interstate Capital account manager, Nancy, noticed that he wasn’t submitting invoices. She hadn’t heard from Dan in a while so she reached out to him – and caught him at a bad time. Unable to consistently find loads and stuck with an empty trailer on too many drives home, Dan was wondering if he had made a mistake going out on his own. In fact, when she called, he was parked and ready to quit.

Nancy quickly went into action and put him in contact with Mark, a dispatcher who worked with Interstate Capital and who specialized in booking hotshot loads with independent motor carriers like Dan. Mark called Dan right away. “He is a very nice guy,” he wrote Nancy. “Just the kind of driver I would like to work with.”

While her follow-up with Dan was typical of customer care service at Interstate Capital, the client was surprised. “It’s a little hard to believe that in this day and age there are still a few considerate people out there,” he texted Nancy. “I was kind of shocked when I got your message. I thought I would be long forgotten!”

“Thank you and all involved for being so kind to be willing to help me find someone in this business that might be able to help me,” Dan continued. “It’s just so nice that there are a few out there who still really care! Thank you from the bottom of my heart!”



INTERSTATE CAPITAL CORPORATION -STATEMENTS FROM THE PRESIDENT – TONY FURMAN

" Customer feedback is wanted and needed at Interstate Capital. That’s why we have launched our Customer Care Program (CCP) to make sure that we are constantly meeting and exceeding client expectations. We take each review from every client very seriously. If client is not satisfied for any given reason, management will give client a call and work on a solution pronto!"

At Interstate Capital Corporation we pride ourselves in using the highest quality SERVICE.

We place the financing needs of our customers at the highest priority levels. Therefore, we have designed our services with the highest factoring standards to help our customers with their cash flow needs. We have factoring specialists available 24×7 to help our customers at any time, during weekends, holidays, and even at night! We are truly committed to servicing our customers 24×7 as a true factoring partner. That's why our customers feel secure when working with Interstate Capital for their accounts receivable financing and invoice factoring.

Accounts Receivable Financing

Invoice Factoring

 

ANY BUSINESS THAT CAN ADMIT THEY MADE MISTAKES AND CORRECTS THOSE MISTAKES IS A BUSINESS YOU CAN TRUST AND WORTH DOING BUSINESS WITH

As stated above, Interstate Capital Corporation is committed to 100% customer satisfaction and has made every possible effort to ensure that all customers have a positive experience while at their business.

After speaking with the management at Interstate Capital Corporation and emailing anyone who filed a complaint in the past, Ripoff Report is proud to give Interstate Capital Corporation a positive Rating. Interstate Capital Corporation made efforts to ensure that all customers were satisfied and owner, CEO, or Managing Member assured Ripoff Report that the business has an improved business model that features customer satisfaction as the top priority.



STATED IMPROVEMENTS FROM INTERSTATE CAPITAL CORPORATION

Their new policy is to always contact all customers to gather valuable feedback so that they can continue to adapt and deliver the best customer service possible. Interstate Capital Corporation is willing to go beyond the call of good customer service and do what it takes to make things right with their customers.

Interstate Capital Corporation is dedicated to customer satisfaction and providing timely factoring services. In April 2016, J.P. Morgan Chase, Interstate Capital’s long-time banking partner, honored the company with the “2015 Elite Quality Recognition Award for Outstanding Achievement of Best-in-Class: 100% Rating.” The award recognized the Funding Team for their “near perfect transmission of wire transfers” last year. According to the four executives from the bank’s local and regional offices who visited Interstate Capital to present the award, this is a standard of accuracy “met by fewer than 1% of J.P. Morgan Chase corporate clients nationwide". Interstate Capital maintains an “A+” rating with the most respected business review platforms, and more than 89% of reviewers would recommend Interstate Capital to other businesses. Therefore, Interstate Capital Corporation receives a positive rating for their commitment to Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program. *Any consumer not receiving satisfaction from a member of Ripoff Report's Corporate Advocacy Business Remediation and Customer Satisfaction Program should email us at EDitor@ripoffreport.com.



This kind of dedication to customer service means that Interstate Capital Corporation will do whatever it takes to make sure their customers are properly taken care of.

In the future, if anyone has any complaints or concerns with Interstate Capital Corporation, you are invited to contact them directly via email: customercare@interstatecapital.com (again, please be sure to cc: EDitor@ripoffreport.com so we can keep track of the company's response and to insure customer satisfaction). You can call Interstate Capital Corporation directly at 575-201-7789.

As always, Ripoff Report cannot guarantee that every customer or employee will always be 100% satisfied in every case, but we promise that if you have any concerns with Interstate Capital Corporation or any of our Corporate Advocacy Program members, we will do everything we can to see that the issue is addressed quickly and that you are treated fairly and with respect. Any issues you think you cannot resolve with any member of Ripoff Report's Corporate Advocacy Program, please contact us at EDitor@ripoffreport.com.

Remember, just because a company or individual is reported on Ripoff Report does not mean you should not do business with them. Use Ripoff Report information as a tool to your advantage. Be knowledgeable about any company or person you hire. Also, don't be afraid to ask questions and get additional information until you feel comfortable in allowing them to work for you.

Be sure to contact us with your questions and comments about any business that is part of the Corporate Advocacy Business Remediation and Customer Satisfaction Program. Your questions, comments and suggestions are always welcome and will be considered even if we don't agree with them. Please realize Ripoff Report is chartering in new territory, working to make a change for both consumers and businesses alike.




How does a business get Ripoff Report Verified™

The member business allows Ripoff report to email everyone from the past. Those who respond to Ripoff report with a valid complaint must be take care of.. they have made a commitment that if anyone contacts Ripoff Report in the future, they will make things right within 14 days. The member business must err on the side of their customers. Otherwise the member business is off the program.

Ripoff Report has determined that Interstate Capital Corporation. meets Ripoff Report Verified™ standards which include a commitment to make a good faith effort to resolve any consumer complaints. Members of the Corporate Advocacy Business Remediation and Customer Satisfaction program do pay a fee for our on-site review, 24 hour monitoring and for support with customers to resolve any disagreements.

Ripoff Report sends a 3rd party service to do an onsite inspection of the new member business. The on-site inspection / review does not mean that the products or services offered by the business have been evaluated or endorsed by Ripoff Report, and has not made a determination as to the business' product quality or competency in performing services. We can verify, that Ripoff Report went to the business, verified their business or “work from home business”, there for, if a customer in the future does not get treated correctly, Ripoff Report can get the problem resolved. If not, and the customers is right, the member business will be taken off the Corporate Advocacy Program. Remember, Ripoff Report emailed every customer from the past that filed a complaint to make sure the member business made things right with customers from the past. Again, to err on the side of their customer, those from the past and those in the future.

Consumers can feel safe confident and secure when doing business with Interstate Capital Corporation.

Here's why:

Read about Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program, and about Interstate Capital Corporation’s Commitment to Excellence and Consumer Satisfaction.

Consumers should feel safe, confident and secure when doing business with a member of Ripoff Report's Corporate Advocacy Business Remediation & Customer Satisfaction Program, yes, a long name for a program that does a lot for both consumers and businesses alike.


Written by,

..Ripoff Report Corporate Advocacy Business Remediation and Customer Satisfaction Program team..
 
..by consumers, for consumers
Ripoff Report

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This report was posted on Ripoff Report on 08/30/2016 03:53 PM and is a permanent record located here: https://www.ripoffreport.com/reports/interstate-capital-corporation-trusted-business-factoring-finance-saint-teresa-new-mexico-1325515. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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