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Report: #226567

Complaint Review: INTERSTATE CONNECTIONS - Laramie Wyoming

  • Submitted:
  • Updated:
  • Reported By: Bloomingdale Michigan
  • INTERSTATE CONNECTIONS 1855 CURTIS RD Laramie, Wyoming U.S.A.

INTERSTATE CONNECTIONS Refuses to help Dissatisfied Customers ripoff Laramie Wyoming

*UPDATE Employee: A SOLUTION

*UPDATE Employee: A SOLUTION

*UPDATE Employee: A SOLUTION

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My husband is over the road trucker which keeps him on the go alot. In Nov he bought a jabra adapter as a gift for me. He paid $ 84.79. He did not make it home until a almost a month later. I called the Wy store to speak with customer service, I told them what I wanted and was asked to hold on. I was on hold for 15 mins before hanging up, this happened twice so then we have emailed Interstate connections once within 30 days of buying this jabra and once after the 30 days asking if how we can return it because it will not work on our laptop and we are no where near one of there stores. They have ignored our emails and phone calls. Store policy is you have 7 days to return an item. My husband was rerouted and didn't get home for almost 3 weeks later.

I'm very upset and disappointed with this company.
We will never buy anything from this company again, they do not work with you, instead they take your money and more or less say screw you

Theresa
Bloomingdale, Michigan
U.S.A.

This report was posted on Ripoff Report on 12/20/2006 10:46 PM and is a permanent record located here: https://www.ripoffreport.com/reports/interstate-connections/laramie-wyoming-82070/interstate-connections-refuses-to-help-dissatisfied-customers-ripoff-laramie-wyoming-226567. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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Updates & Rebuttals

REBUTTALS & REPLIES:
0Author
3Consumer
0Employee/Owner

#3 UPDATE Employee

A SOLUTION

AUTHOR: Dj - (U.S.A.)

POSTED: Thursday, December 28, 2006
I'M SORRY TO HEAR YOU HAD ISSUES WITH THE JABRA, YET I CAN UNDERSTAND WHY. THE JABRA ADAPTER IS SET TO BE USED ON A 2.5 JACK. MOST LAPTOPS REQUIRE 2 INDIVIDUAL PORTS...ONE FOR THE MIC AND ONE FOR THE HEADSET. I MYSELF USE A BLUETOOTH ADAPTER ON MY LAPTOP. HOWEVER, IT REQUIRES AN ADDITIONAL COMPTER TO HEADSET ADAPTER. WE DO CARRY A HEADSET THAT HAS THIS ADAPTER IN IT BUT IT IS NOT BLUETOOTH.

IF YOU STILL WISH TO USE YOUR ADAPTER WITH YOUR LAPTOP. SEE IF YOUR HUSBAND CAN STOP BY OUR STORE IN KINGMAN, AZ. AND I WILL MAKE SURE YOU ARE TAKEN CARE OF. MY NAME IS DJ AND I AM THE STORE MANAGER THERE.
Respond to this report!

#2 UPDATE Employee

A SOLUTION

AUTHOR: Dj - (U.S.A.)

POSTED: Thursday, December 28, 2006
I'M SORRY TO HEAR YOU HAD ISSUES WITH THE JABRA, YET I CAN UNDERSTAND WHY. THE JABRA ADAPTER IS SET TO BE USED ON A 2.5 JACK. MOST LAPTOPS REQUIRE 2 INDIVIDUAL PORTS...ONE FOR THE MIC AND ONE FOR THE HEADSET. I MYSELF USE A BLUETOOTH ADAPTER ON MY LAPTOP. HOWEVER, IT REQUIRES AN ADDITIONAL COMPTER TO HEADSET ADAPTER. WE DO CARRY A HEADSET THAT HAS THIS ADAPTER IN IT BUT IT IS NOT BLUETOOTH.

IF YOU STILL WISH TO USE YOUR ADAPTER WITH YOUR LAPTOP. SEE IF YOUR HUSBAND CAN STOP BY OUR STORE IN KINGMAN, AZ. AND I WILL MAKE SURE YOU ARE TAKEN CARE OF. MY NAME IS DJ AND I AM THE STORE MANAGER THERE.
Respond to this report!

#1 UPDATE Employee

A SOLUTION

AUTHOR: Dj - (U.S.A.)

POSTED: Thursday, December 28, 2006
I'M SORRY TO HEAR YOU HAD ISSUES WITH THE JABRA, YET I CAN UNDERSTAND WHY. THE JABRA ADAPTER IS SET TO BE USED ON A 2.5 JACK. MOST LAPTOPS REQUIRE 2 INDIVIDUAL PORTS...ONE FOR THE MIC AND ONE FOR THE HEADSET. I MYSELF USE A BLUETOOTH ADAPTER ON MY LAPTOP. HOWEVER, IT REQUIRES AN ADDITIONAL COMPTER TO HEADSET ADAPTER. WE DO CARRY A HEADSET THAT HAS THIS ADAPTER IN IT BUT IT IS NOT BLUETOOTH.

IF YOU STILL WISH TO USE YOUR ADAPTER WITH YOUR LAPTOP. SEE IF YOUR HUSBAND CAN STOP BY OUR STORE IN KINGMAN, AZ. AND I WILL MAKE SURE YOU ARE TAKEN CARE OF. MY NAME IS DJ AND I AM THE STORE MANAGER THERE.
Respond to this report!