Complaint Review: Invision Eyewear - Overland Park Ks
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- Author Confirmed
- Invision Eyewear 11477 w 95 st Overland Park, Ks United States
- Phone: 913 8881181
- Web: invisioneyewear.com
- Category: Eye Care, Eye Glasses and Contacts, Eye glasses
Invision Eyewear Over charged and forced to take in store credit Overland Park Ks
*Consumer Comment: How
*REBUTTAL Owner of company: All A big misunderstanding!!!! All Fixed now!!!
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This is turning into a nightmare. I was overcharged and forced to take a in store credit. I have made over 5 different attempts to communicate with this company and no one even cares to respond back. They have my money and my frames. Why should they care? Buy beware. Also they claim the frames that have made in Japan stickers on them where being held up because they where being shipped from Italy. What is going on can anyone from this company have the Decency to call me back or communicate.
Between work and school I can't afford to come in and wasted time on this. I need to know that they will refund the amount they told me that they over charged back onto my card I used to purchase they overpriced glasses with. Very upset how many reviews and questions do I have to post before someone responds back. We are at 6 now? Contact me you know who I am Brad W.
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This report was posted on Ripoff Report on 08/21/2020 12:55 PM and is a permanent record located here: https://www.ripoffreport.com/report/invision-eyewear/overland-park-ks-charged-take-1499040. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 Consumer Comment
How
AUTHOR: Robert - (United States)
SUBMITTED: Friday, August 21, 2020
How were you overcharged?
#1 REBUTTAL Owner of company
All A big misunderstanding!!!! All Fixed now!!!
AUTHOR: Elias - (United States)
SUBMITTED: Friday, August 21, 2020
All A big misunderstanding!!!! Our patient had missed a couple of messages that we had left him, in the passed 24 hours, to resolve the issues. We did inadvertently over charge him and should have given him a refund at the time. We did not and that was our fault. Refund will be issued!!!! The frame in question that the patient bought was manufactured in Japan but is distrubted by an Italian Co. Our staff member referenced Italy when speaking about the frame. She will be more careful in the future. Patient is happy now.
Thanks you
Elias Awad
Owner
Invision EyeweaEliasawad@earthlink.net
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