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Report: #89374

Complaint Review: J. A. Travel Company - Miramar Florida

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  • Updated:
  • Reported By: hollywood Florida
  • Author Not Confirmed What's this?
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  • J. A. Travel Company 3561 SW 142nd AVE Miramar, Florida U.S.A.

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I went to a travel agent, expecting to avoid airline hassles and problems,(plus I wanted to pay in cash to avoid problems with authorizations and such, a whole other story)

I found this guy on the yellow pages and went to him cause he was the only place open. On Sat 4/11/04 I sat in his office and watched him make some reservations on-line, after which he asked me for payment, told me he didn't take cash because he didn't print tickets in his office.

My flight was intended to be on 4/24, well i gave him the money, drove his wife to the bank to deposit it, and she would use her cc to purchase ticket. Well after all that I walked out with a receipt that stated I had given him money but no confirmation for a flight..that was my first mistake..

From that point on it just went downhill. This guy never issued tickets for my flight, although he sent me confirmation on a e-mail, but when I called the airlines, there was of course a problem..This guys procrastination was unreal. all he had to do was call the airlines to get e-tickets issued.

He never did, so 2 days before my flight, and many agravating waiting periods with all the parties involved, i found out that this "business owner" had never followed up on his promise. The airlines wanted me to purchase another ticket for $759 dollars(I payed $220)...YEAH, ok.

Now I am battling him to get my money back, and this lying sack of pooh, won't even answer his phone when I call. So please beware. I have gotten many promises, but after missing my flight and all the inconvinience this has caused me the original airport trip to get the tickets, doesn't sound so bad. I tried to avoid problems and I got into deeper sh** than I could have imagined.

Iris
hollywood, Florida
U.S.A.

This report was posted on Ripoff Report on 04/28/2004 02:13 PM and is a permanent record located here: https://www.ripoffreport.com/reports/j-a-travel-company/miramar-florida-33027/j-a-travel-company-scamming-lying-no-refund-giving-screens-his-calls-rip-off-artist-89374. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
1Consumer
4Employee/Owner

#5 Author of original report

He wishes I was wrong!!! ..I did get a refund, but not without a lot of aggravation

AUTHOR: Iris - (U.S.A.)

POSTED: Friday, May 14, 2004

Yes, I did get a refund after 2 weeks of playing phone tag, and endless messages. I don't understand how he can claim he was out any money when he NEVER PAYED FOR ANYTHING.

The fact that he had to book a flight for a different price was because he didn't do what he was supposed to in a timely manner. I'm not a travel agent but its common knowledge that the closer the date, the more expensive it is. John promise me many times that I would be flying on the 24th(even if it came out of his pocket,yeah!)

My only mistake was trusting this "business man". I spoke to all the airlines (united, america west) i also spoke with the service he used to book my flight..THEY ALL SAID THE SAME THING.
All they needed was a phone call to get tickets printed..SIMPLE phone call, he was the one who dropped the ball, Procrastination will kill you. Plus what does the fact that I didn't have a credit card have to do with anything? I thought cash was still good in this country..I payed for services I never received, cash or credit the outcome would have been the same..All he can do is blame everyone else. How sad! Take responsabilty already.

Your actions, your business. I dealt With J.A travel, not with anybody else. Don't blame the service you used because I spoke to them too (onetravel.com)

But to recap, Yes I did get a refund, but not without a lot of aggravation.

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#4 REBUTTAL Owner of company

She is so wrong

AUTHOR: John - (U.S.A.)

POSTED: Wednesday, May 12, 2004

We tried to help her out with her trip. She did not have a credit card, so we tried to assist her and I told her that new fares will com out on Wednesday and I will book it under my credit card.

We refunded her money after we found our that the service we used did not book the trip, and we were out $40.00 for the booking.

We did nothing wrong or improper. We have too much to loose

I would like this removed

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#3 REBUTTAL Owner of company

She is so wrong

AUTHOR: John - (U.S.A.)

POSTED: Wednesday, May 12, 2004

We tried to help her out with her trip. She did not have a credit card, so we tried to assist her and I told her that new fares will com out on Wednesday and I will book it under my credit card.

We refunded her money after we found our that the service we used did not book the trip, and we were out $40.00 for the booking.

We did nothing wrong or improper. We have too much to loose

I would like this removed

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#2 REBUTTAL Owner of company

She is so wrong

AUTHOR: John - (U.S.A.)

POSTED: Wednesday, May 12, 2004

We tried to help her out with her trip. She did not have a credit card, so we tried to assist her and I told her that new fares will com out on Wednesday and I will book it under my credit card.

We refunded her money after we found our that the service we used did not book the trip, and we were out $40.00 for the booking.

We did nothing wrong or improper. We have too much to loose

I would like this removed

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#1 REBUTTAL Owner of company

She is so wrong

AUTHOR: John - (U.S.A.)

POSTED: Wednesday, May 12, 2004

We tried to help her out with her trip. She did not have a credit card, so we tried to assist her and I told her that new fares will com out on Wednesday and I will book it under my credit card.

We refunded her money after we found our that the service we used did not book the trip, and we were out $40.00 for the booking.

We did nothing wrong or improper. We have too much to loose

I would like this removed

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