Complaint Review: J & J Towing of Austin Texas - Austin Texas
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J & J Towing of Austin Texas Ripped off and it was a tow after an accident! Austin, Texas
*General Comment: A former tow truck operator coments
Show customers why they should trust your business over your competitors...
Had an accident in Austin. I have AAA but the police came and said they had already called a tow truck. J&J showed up and towed the car. Looked them up on the Austin BBB and Angie's list and decided to get the car out ASAP! It still cost $456! $150 for the tow, $100 for labor and the rest for storage and other BS fees. It doesn't even cost that much in New York City for just towing and storage! Fines are another matter but there were no tickets issued in this matter. And why would the police call a company with an F rating from the local BBB?
This report was posted on Ripoff Report on 02/17/2010 12:11 PM and is a permanent record located here: https://www.ripoffreport.com/reports/j-j-towing-of-austin-texas/austin-texas-/j-j-towing-of-austin-texas-ripped-off-and-it-was-a-tow-after-an-accident-austin-texas-570759. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 General Comment
A former tow truck operator coments
AUTHOR: Bubba Lee - (Canada)
SUBMITTED: Wednesday, February 17, 2010
A few things, first I bet if you check all the towing companies that do impound and accident towing in your area have an F rating.
Second: yes it sounds like you were over charged. But it may be a mandated charge under the Police/emergency tow agreement for your area.
THird: The police call who is "UP" on the list of emergency tow companies, they have no discretion. This list in our area is negotiated and mandated by the city and county councils.
And finally we had to "over charge" to cover the ones that, for what ever reason, we didn't get paid for. Impounds and accidents we didn't get paid for about 40%.
So yes its a rip, but in our area unless your vehicle is in an unsafe location or posing an environmental hazard you can insist your towing company come and get the car.
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