Complaint Review: Jason B. Diamond, M.D., F.A.C.S. | Ripoff Report Verified™ …businesses you can trust. DR. JASON DIAMOND, MD, FACS brings his artistry expertise to practice of facial, plastic, & reconstructive surgery. Like a discerning artist, bringing out unique beauty of each patient. - Beverly Hills California
- Jason B. Diamond, M.D., F.A.C.S. | Ripoff Report Verified™ …businesses you can trust. DR. JASON DIAMOND, MD, FACS brings his artistry expertise to practice of facial, plastic, & reconstructive surgery. Like a discerning artist, bringing out unique beauty of each patient. 9400 Brighton Way, Penthouse Suite Beverly Hills, California USA
- Phone: 310-859-9816
- Web: www.jasonbdiamond.com
- Category: Plastic Surgeons
Jason B. Diamond, M.D., F.A.C.S. REVIEW: Dr Jason B. Diamond, M.D. 100% dedicated to total patient satisfaction. “Dr. Diamond – the King of Natural” Dr. Jason Diamond dedicated to quality of services. Dr. Diamond understands patients’ individual needs are top priority in every situation. No matter the treatment or procedure, Dr. Diamond will customize each service to patient’s facial anatomy, providing most sophisticated state-of-the-art procedures available worldwide. Jason B. Diamond recognized by Ripoff Report Verified™ as a safe business service.
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Ripoff Report REVIEW / Jason B. Diamond, M.D., F.A.C.S.
Jason B. Diamond, M.D., F.A.C.S. joins Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program -- a long name for a program that does a lot for both consumers and business alike.
Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program -- a program that benefits the consumer, which helps to increase consumer satisfaction and confidence when doing business with a member business Verified By Ripoff Report.
When a company or individual joins the Ripoff Report Corporate Advocacy Program, they must make a commitment to us – in writing – to 'doing whatever it takes to make things right with their customers.' What does that mean? It means that Rip-off Report expects that members of our Corporate Advocacy Program will review and respond to ALL customer complaints promptly. It means that every complaint will be taken seriously and every customer will be treated fairly and with respect. It means if a customer did not receive what they expected, the company will work with that customer to fix the issue. It means that if a customer requests a refund and if there is any reasonable basis for that request, we expect the customer will be given a prompt refund (some refund requests may not be reasonable, so this does not mean a refund is guaranteed in every case). “Making things right” can mean lots of different things to different people, but our point is this - by working closely with the company or individual to resolve any disputes, Ripoff Report can track the footprints of customer service to ensure that our Corporate Advocacy Program members are doing everything they can to treat customers fairly and to increase their customer satisfaction.
ALL COMPANIES GET COMPLAINTS, BUT HOW THE COMPANY HANDLES THOSE COMPLAINTS, SEPARATES GOOD BUSINESSES FROM THE REST.
By Ed Magedson - Founder, Ripoff Report
Jason B. Diamond approached Ripoff Report with the intent of wanting to resolve any customer issues and reports posted on Ripoff Report.
As a Part of the Corporate Advocacy Program the member business allows Ripoff Report to send an email to all of those who filed a complaint in the past, letting the customer know, the member business wanted to make things right with them, whatever it takes to do so. Ripoff Report always monitors these emails to insure the member business does what they agreed to. The people at Jason B. Diamond, M.D., F.A.C.S. did just that.
Ripoff Report’s discussions with Dr. Diamond have uncovered an ongoing commitment from his and his staff to total patient satisfaction. This means that patients can expect that the company will work towards finding a mutually satisfactory resolution to any complaints or concerns. Dr. Diamond listens carefully to patients’ concerns and sees them as an opportunity to learn from past mistakes and become more efficient as a company in the services offered and the support from those services.
Dr. Jason Diamond is known for creating some of the worlds’ beautiful and natural faces; he has been recognized in the media extensively as Hollywood’s premier facial surgeon to the stars, providing the most beautiful and natural looking results possible. Dr. Diamond himself has informed Ripoff Report that his personal philosophy to his practice is to provide excellence in facial plastic surgery. He continues to please his patients and drive successful results because of his quality care, detailed personalized efforts, and empathetic nature.
Dr. Diamond understands the needs of his patients and strives to meet each of their goals, proving that his approach is one measure of support that reflects why he holds a world renowned reputation. This is why his clientele, which include many celebrities, are so dedicated to his craft and speak so highly of him. Dr. Diamond has grown tremendously in popularity because of his remarkable results. Patients travel from all over the world to be treated by Dr. Diamond, including Russia, the Middle East, Europe, etc. Dr. Diamond utilizes the most innovative and sophisticated techniques to maximize any given patient’s facial aesthetic.
During an extensive consultation, patients can view before and after photographs of Dr. Diamond’s previous patients and discuss personal aesthetic goals. Likewise, patients can visualize simulated photographs on a computer imager to view potential results from surgery. Patients can also read testimonials to get further insight to Dr. Diamond’s high level of patient satisfaction. By the end of a patient’s appointment, Dr. Diamond and his patient are able to choose the procedure(s) that are most suitable. Facial Plastic Surgeon, Dr. Diamond, is one of the finest to consider.
Jason B. Diamond, M.D., F.A.C.S. CONTINUES TO CLARIFY WHO THEY ARE AND WHAT THEY CAN DO FOR CLIENTS
"Dr. Diamond has been regarded as ‘The King of Natural’ by Hollywood insiders. Dr. Diamond has been famously quoted saying, ‘I don’t make patients look done; I just make them look great'. Dr. Diamond continues to innovate in the field of Facial Plastic Surgery by creating beautiful faces that are completely natural for famous celebrities, royalty, and patients similar to you & I alike. Making the decision to 'get something done' is rarely an easy matter, and Dr. Diamond understands that the patient’s individual needs are the top priority in every situation. No matter the treatment or procedure you are considering, Dr. Diamond will explore your options with you.”
Dr. Diamond chooses not to dilute his focus. He is a facelift specialist concentrating exclusively on the face and applying his considerable talent and training to enhancing our most defining feature. For two years, Dr. Diamond traveled the globe to learn from the most renowned plastic surgeons in the world often the very individuals who developed specific facial procedures. Now, he has brought his practice to Beverly Hills, in a new, state-of the-art medical suite.
WHY Jason B. Diamond, M.D., F.A.C.S. IS BETTER THAN THEIR COMPETITORS
Dr. Diamond is very proud of the reputation he has developed as one of the best Facial Plastic surgeons in the world. He only schedules one procedure a day to dedicate his full attention to the procedure at hand, and therefore, his results are widely considered among the best available worldwide. Some patients find the prices to be too high. Dr. Diamond does not advertise and relies on solely on word of mouth, so patients coming in commonly know the fees in general. However, Dr. Diamond has been spending even more time with each individual patient so that they are assured they are receiving the most customized and tailored procedure possible, specific to their facial anatomy.
Dr. Diamond has been paying more attention to educating each patient about the fact that he will only perform 1 surgery per day so that he is never rushed and never tired. 110% effort is always provided. Therefore, most patients believe that the cost is justified based on the level of expertise that is offered. Every patient understands that Dr. Diamond spends more time with them than any other doctor they will see, and the procedure is worth the cost. They are 'paying' for not only the preoperative and operative experience, but to also have the confirmation that Dr. Diamond will provide them with the same service years down the road.
Based on the reputation Dr. Diamond has developed as one of the world's foremost experts in Facial Plastic Surgery, many people come to him with unrealistic expectations. Dr. Diamond takes this process very seriously and spends nearly an hour with every person to try and manage their expectations prior to surgery. Dr. Diamond is extremely honest with what changes he believes he can and cannot make, and he relays this to the patient with as much clarity and honestly as he is capable of.
Jason B. Diamond, M.D., F.A.C.S. / Statements from the owner.
" I am extremely proud of the practice and reputation I have developed as one of the world’s leading experts in Facial Plastic Surgery. My practice is like family to me. Along with my family, it is my true passion. I treat every person as they are a family member and want nothing but the best for my patients. On the eve prior to any procedure, I prepare myself thoroughly and adequately for the surgery ahead. I review the patient’s chart and in detail, have a plan of action for the following morning. I am very detail oriented in regards to every technique I will use for each procedure, customized to that person specifically. Every morning is different, meaning that every night before is unique as well. I give my patients the utmost concern and attention both before and after their surgery day, and it is not deemed successful until we are both mutually satisfied with our results.
Jason B. Diamond, M.D., F.A.C.S. Quality Patient Care
” Patients first contact Dr. Diamond’s office via telephone or by completing an ‘Information Request Form’ on Dr. Diamond’s website. Within twenty-four hours, they are responded to and offered to set up a consultation appointment in-office, via Skype if outside of the Los Angeles area, telephone, or via email correspondence with photographs. All patient emails and inquiries are handled promptly by the office staff. In order to provide great customer service for all patients, Dr. Diamond’s Surgical Coordinator, Tammy, takes measures to address all patient requests. She answers any questions patients may have and strives to make their entire process run seamlessly from start to finish. When a patient first comes in for an in-person consultation appointment, Tammy assesses their needs and facilities the appointment. Dr. Diamond then consults the patients for over an hour and both Dr. Diamond and the patient mutually decide if a procedure is recommended, and if so, how and when to move forward. Dr. Diamond offers computer imaging software to illustrate the changes that are possible, and the potential results that can be yielded. After the consultation has been completed, Tammy reviews the protocol for scheduling a procedure with Dr. Diamond.
The office staff also ensures that every patient is followed up with after a consultation, treatment, or procedure. If a patient has a service administered, the protocol at our office is to follow up with the patient within the same night. The next morning, they will also be seen by Dr. Diamond directly at our office. The patient will then have regularly scheduled follow up appointments for the next two years.”
ANY BUSINESS THAT CAN ADMIT THEY MADE MISTAKES AND CORRECTS THOSE MISTAKES IS A BUSINESS YOU CAN TRUST AND WORTH DOING BUSINESS WITH.
When asked what he has personally done since complaints were made on Ripoff Report to provide a better level of customer service to patients, Tammy stated, “We have gone above and beyond to make sure any of the concerns brought up are addressed with every patient. We have always thought we have done an excellent job, but we can always improve. Any complaints that are brought to us are addressed immediately. First, I will be made aware, and then Dr. Diamond. I promptly set up a direct line of communication and call them to see what we have to do to remedy the situation and rectify it immediately”.
When asked how he would handle a situation where a patient is looking for a procedure done, but in his professional opinion, it is not truly an area of concern, Dr. Diamond stated, “I have often turned people away. I only want someone leaving my office if we both know that the best possible results have been achieved. I tell people very honestly if a certain procedure is not right for them, and I encourage them to get second opinions. Dr. Diamond was asked about the complaints made on Ripoff Report that describe patients that have not felt they received the results they were looking for, and what he has done to resolve these issues.
Based on the way my practice is run, I see a low volume of patients. Because I spend so much time with each patient, I cannot see a plethora of patients on any given day. Therefore, I know each and every one of my patients extremely well. Any time there is a complaint, I do everything in my power to rectify it. I am the ‘Complaint Department’. The most important thing to me is that I have happy patients. When I am given the opportunity to address a person not satisfied, I will spend an extensive amount of time talking with them and evaluating their concerns. I will do whatever I possibly can to make the patient feel satisfied.
Since complaints were made on Ripoff Report, Dr. Diamond pays even more attention to patient expectations when evaluating a patient’s candidacy for a procedure. Dr. Diamond states, “I have always cared for my patients as though they are family, and those same sentiments hold true today.”
STATED IMPROVEMENTS FROM JASON B. DIAMOND, M.D., F.A.C.S..
Dr. Diamond recognizes that complaints posted to Ripoff Report (whether true or not) are issues that need to be addressed, not ignored. If handled correctly, complaints can be valuable learning opportunities. With the feedback generated by Ripoff Report’s Investigation, Dr. Diamond has made organizational changes allowing his patients and employees a more streamlined approach to problem resolution, and a commitment to the best patient experience possible.
WHAT TO LOOK OUT FOR IN LOCATING A GOOD DR.
Dr. Diamond recommends that patients be careful in responding to advertisements. It is widely accepted that the best surgeons do not advertise. Dr. Diamond recommends finding a surgeon who is honest, thorough, and will spend as much time needed to have all of your questions and concerns addressed. Choosing a surgeon based on a cheap price is a risky proposition, and one that Dr. Diamond would caution you against.
*Any consumer not receiving satisfaction from a member of Rip-off Report’s Corporate Advocacy Business Remediation and Customer Satisfaction Program should email us at EDitor@ripoffreport.com
This kind of dedication to customer service means that Jason B. Diamond, M.D., F.A.C.S. will do whatever it takes to make sure patients are properly taken care off.
In the future, if anyone has any complaints or concerns with Jason B. Diamond, you are invited to contact them directly via email: tammy@jasonbdiamond.com (again, please be sure to cc: EDitor@ripoffreport.com so we can keep track of the company’s response and to insure customer satisfaction). You can call Dr. Diamond directly at 310-859-9816, and ask for Tammy.
As always, Ripoff Report cannot guarantee that every customer or employee will always be 100% satisfied in every case, but we promise that if you have any concerns with Jason B. Diamond or any of our Corporate Advocacy Program members, we will do everything we can to see that the issue is addressed quickly and that you are treated fairly and with respect. Any issues you think you cannot resolve with any member of Ripoff Report’s Corporate Advocacy Program, please contact us. EDitor@ripoffreport.com
Remember, just because a company or individual is reported on Ripoff Report does not mean you should not do business with them. Use Ripoff Report information as a tool to your advantage. Be knowledgeable about any company or person you hire. Also, don't be afraid to ask questions and get additional information until you feel comfortable in allowing them to work for you.
Be sure to contact us with your questions and comments about any business that is part of the Corporate Advocacy Business Remediation and Customer Satisfaction Program. Your questions, comments and suggestions are always welcome and will be considered even if we don't agree with them. Please realize Ripoff Report is chartering in new territory, working to make a change for both consumers and businesses alike.
Read about Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program and about Jason B. Diamond’s Commitment to Excellence and Consumer Satisfaction. Consumers should feel safe, confident and secure when doing business with a member of Ripoff Report's Corporate Advocacy Business Remediation & Customer Satisfaction Program, yes, a long name for a program that does a lot for both consumers and businesses alike.
Written by,
..Ripoff Report Corporate Advocacy Business Remediation and Customer Satisfaction Program team..
..by consumers, for consumers

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This report was posted on Ripoff Report on 06/09/2014 09:56 PM and is a permanent record located here: https://www.ripoffreport.com/reports/jason-diamond-plastic-surgeon-laser-non-surgical-beverly-hills-new-york-dubai-moscow-1153440. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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