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Report: #750553

Complaint Review: Jasper engines and transmissions - Jasper Indiana

  • Submitted:
  • Updated:
  • Reported By: Patrick — Lansing Michigan United States of America
  • Author Not Confirmed What's this?
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  • Jasper engines and transmissions PO Box 650, Jasper, Indiana United States of America

Jasper engines and transmissions Jasper Transmission rip off Jasper, Indiana

*Author of original report: answer from Jasper

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Bought a "Remanufactured Transmission 4 years ago for my Ford F-150.  Only 20,000 miles on tranny. Solenoids went out.  Found out from Ford transmission mechanic that Jasper does not always change the solenoids and you could, as I did, have original ones left in your transmission.  Cost $800 more to get me back on the road.  Mailed a letter to Jasper.  Guess I will see what they say!

This report was posted on Ripoff Report on 07/08/2011 08:48 AM and is a permanent record located here: https://www.ripoffreport.com/reports/jasper-engines-and-transmissions/jasper-indiana-47547-0650/jasper-engines-and-transmissions-jasper-transmission-rip-off-jasper-indiana-750553. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
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#1 Author of original report

answer from Jasper

AUTHOR: Patrick Gannaway - (United States of America)

POSTED: Monday, July 18, 2011

Dear Readers'

I received a phone call regarding my letter and Internet complaint.  I congratulate Jasper for calling me.  I gave the poor rep an ear full.  He listened.  Then basically told me I was SOL.  I did some research and found that all rebuilders and  remanufactures use old electronics if they still work!  I think a remanufactured part should have remanufactured parts.  Maybe I stupid?!  At least give me the chance to have new parts put in at a cost.  All I know is that I could have save 50% of the cost with a rebuilt tranny and paid my $800 for the solonoids and been way ahead.  20,000 on a remanufactured transmission stinks.  But at least Jasper had the courtesy  to hear me complain.  That and an two quarters will get you a phone call.  Thanks Jasper for listening.  Next time I think I'll go with the cheaper rebuilt than a remanufactured!

Patrick

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