Jiffy Lube charged me for nothing Logan Utah

The anon. lube tech does have a point as far as the way the MIL works. The sensors on the vehicle can not calculate age or any thing else about the oil other than there is low or no pressure or the level is low. The manufacturers of the vehicle fail to inform consumers that the computer component that controls the oil life indicator is about as complex and a calculator and works off algorithms. They are not reliable since they can not tell what was installed be it conventional or synthetic and ect.

If the Upper Bay Tech was properly trained they would know that Scion is built by Toyota and has a Maint. Light that should be reset with every oil change. The Upper Bay Tech or who ever else may pull the vehicle out should inquire if the Oil Life Indicator was reset if it has one. You preform a lower bay quality inspection with every car right? You check to make sure that the Wrench is on plug is tight, hand on filter is tight and so on, the Upper Bay checks that all caps are tight after they show you the dip stick with the appropriate oil level so why shouldn't the person pulling out the vehicle reset the Maint. Indicator?? There is no excuses for incomplete service, NONE at all 20 extra seconds to reset the Maint. Req'd light would have avoided this post.

People like you should grab your ankle, pull up as hard as you can and lodge your foot into your mouth.

You do realize that other people read these to make assessments on which places to shop, what businesses to use so they don't get scammed?

Well some people just search, but don't actually read posts, they just look at how many people have said "Oh they scammed me!" So thats all they see. You are scamming people, with your lack of common sense and ability to take responsibility for your own actions or lack thereof.

Do all consumers a favor and throw your computer out the window and on to your car, to shut that light off that tells you that you've been ripped off.

OK, so you stated that your "check engine light" comes on when you're due for an oil change, which is every 5000 miles by manufacturers recommendation. So, it is safe to assume that the light does not come on at 3000 miles, which is when you've chosen to have your oil changes done.
Now, I work at Jiffy Lube, and I can tell you that we don't reset the change oil light or check engine light if it is not on. The light is manually reset and has no connection to whether or not the oil has actually been changed. There's no sensor that detects oil age and trips the light on.
So, the problem is not that your oil was not changed, it is that the technicians who serviced your vehicle did not reset the maintenance light because, at the time of service, there was no maintenance light on to be reset.

Chances are they never reset it when they did they did a oil change. Its a easy fix you can do yourself in 30 seconds. The Scion also has "oil sensors" to tell you when to change it all mileage based off the vehicles computer.

To reset your maintenance reminder system (even if the light hasn't come on yet), you'll need to turn your key to on (but don't start!) and make sure your odometer is on TRIP A. Then key off. Press and hold the Odometer/Trip button. While holding down on the button, key the ignition to on (Don't start the engine!) The display panel will count down from "------" to "-"Continue pressing the button until the Trip A is displayed. After this step, you are done.

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CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.

Having worked with quite a few cars a Check Engine or MIL (Malfunction Indicator Light) should have nothing to do with Oil Changes. When your Check Engine Light comes on it means that a code is being stored in the computer. Don't always assume that it means change your oil. Now I am not defending Jiffy Lube. But just a little FYI.