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Ripoff Report | Jitney Atlantic Review - Atlantic City, New Jersey
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Report: #827821

Complaint Review: Jitney Atlantic City - Atlantic City New Jersey

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  • Reported By: keepingyouinformed — Norristown Pennsylvania United States of America
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  • Jitney Atlantic City 201 Pacific Avenue Atlantic City, New Jersey United States of America

Jitney Atlantic City prepared to be yelled at by new manager Atlantic City, New Jersey

*REBUTTAL Owner of company: Jitney Rebuttal

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Think twice before hiring Jitney buses for your party or event. Apparently the company is under new management and the new "manager" is unprofessional and very ignorant. He lost a huge contract due to his lack of customer service. He belittles women and continued to phone into our business to harrass us for no reason. Its a shame because it looks like the company is franchised, the poor owners have this guy representing them, they'll never make money.  Buyer beware!

This report was posted on Ripoff Report on 01/24/2012 12:39 PM and is a permanent record located here: https://www.ripoffreport.com/reports/jitney-atlantic-city/atlantic-city-new-jersey-08401/jitney-atlantic-city-prepared-to-be-yelled-at-by-new-manager-atlantic-city-new-jersey-827821. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
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#1 REBUTTAL Owner of company

Jitney Rebuttal

AUTHOR: Jitney President - (United States of America)

POSTED: Thursday, January 26, 2012

I am the President of the Atlantic City Jitney Association.  In reference to the aforementioned article regarding the Jitneys and its "Manager" let me state the following:

Although I have never personally had a conversation with the individual who wrote this article, I did follow up and identify her by name and the company she works for.  This person is a receptionist who was given the task of pricing transportation services for the company where she works.  She contacted one of our drivers but was not prepared with pertinent information such as times, dates and the number of people needed to be transported.  Her conduct on the phone was unprofessional at best and was witnessed not only by our driver, but her supervisor as well.  I spoke with the Vice-President of her company, who offered his sincere appology and assured me that disciplinary action on his end was forth coming.  In addition, the contract that the writer claims was lost will now be offered to the Jitney Association.  

Websites such as Ripoff Report are valuable tools to help fight fraud when used responsibly.  Unfortunately, when they are used irresponsibly, as in this case, it serves to undermine credibility.  The Atlantic City Jitney Association has been in business for 97 years and we take customer transportation service seriously.  Please be forewarned, make sure what you write is true, otherwise it may cost you your job! 

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