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Report: #252250

Complaint Review: Just For Fun Boat Rentals - Lewisville Texas

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  • Reported By: Dallas Texas
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  • Just For Fun Boat Rentals 1481 East Hills Park Rd Lewisville, Texas U.S.A.

Just For Fun Boat Rentals Incredibly rude staff. Charged for time while boat was inoperable. Left on lake for over and hour broken down. ripoff Lewisville Texas

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When I arrived at the marina, I was immediatly attacked verbally by John Hamblen. I later found out that he is the manager of this location. He began to accuse me saying "I know who you are, and I know what you did!" This caught me completey off guard since I sincerely had no idea what he was talking about. He was incredibly condescending and patronizing as I attempted to explain that he has mistaken me for someone else. He would not accept my word and continued to bombard me with a very harrasing attitude. We proceeded with renting the boat even though the manager refused to apologize for his behavior.

Our boat stopped running and left us stranded on the lake for over and hour. There was no refund or extension of time offered and we were told that it was our fault the boat stopped working. The biggest cause of our grief was from Daniel.

When ever we called in to let the marina know we had broken down within view of the dock, Daniel yelled "what have you done to our boat now!" He was the one who brought our replacement to us. He boarded our boat and began kicking our things around and was not at all helpful, apologetic, or accomodating. He took his sweet time and never once made us feel like welcomed guests. The entire experience was a waste. My friends and family were brought to tears as we floated in the middle of the lake while Daniel verbally assaulted us regarding the breakdown.

If you intend on getting what you pay for at the very least then don't use JUST FOR FUN.

If you want a pleasant boating experience where you're treated with respect and appreciation then definitly don't use JUST FOR FUN

Dallas, Texas

This report was posted on Ripoff Report on 06/04/2007 03:36 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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