Complaint Review: Justice Clothing - Nationwide
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- Author Not Confirmed
- Justice Clothing Nationwide USA
- Phone: 866-246-5822 (inside U.S.
- Web: http://www.shopjustice.com/
- Category: Clothing Stores
Justice Clothing Purchase an Item 18 days later they say is Out of Stock California Nationwide
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I order an over price boots on Justice website Dec 1st. I called December 12 after not getting a tracking number the waiting time was over 15mins. They said they were backup but there was no issue with my order. Now is Dec 18. and I recieve an email saying the order was cancel, haven't returned my money and I when online to try to chat with someone and kick me out like 5 time when I finally went thru this is what they said.
LIVE CHAT
Teandrea: Hi, my name is Teandrea. How may I help you?
johanna castro: Hello
johanna castro: I place an order on Dec 1
johanna castro: and I haven'r receive and tracking number
johanna castro: now this morning I receive an email saying my order was cancel
Teandrea: One moment
johanna castro: and I want to know why...if when i go online it says the shoes are available
johanna castro: Order # *********9419
Teandrea: Sometimes the web site has not updated
johanna castro: I called last Friday and told me everything was fine and soon I was going to receive a tracking
number. Now your company cancels my order but don't refund the money right away....what kind of company is
this I purchase 24 days before christmas to make sure i will get it
johanna castro: are you there???
Teandrea: Yes because the item is on backorder.
johanna castro: Well how is the possible
johanna castro: I order weeks ago
johanna castro: when I purchase the item they never said it was backorder....
johanna castro: thats what I order it
johanna castro: if I see it says out of stock I would of not purchase online
Teandrea: It can sometimes happen we update info every 24/48 hours
johanna castro: ok
johanna castro: and how I know im getting it for sure
johanna castro: I cant keep waiting
johanna castro: theres anyway I can pick up at a store
johanna castro: where they do have it in stock
Teandrea: it shows out of stock on my end
johanna castro: even on local stores
Teandrea: I have no access to local store inventory.
johanna castro: well if I call can I pick up there???
johanna castro: hello??????????????
Teandrea: If they have in store you can purchase at store
johanna castro: what hell??
johanna castro: yall stupid
johanna castro: buy it I already did
Teandrea has disconnected.
This is the worst company ever. Now I don't have the money or the boots....
This report was posted on Ripoff Report on 12/18/2014 08:51 AM and is a permanent record located here: https://www.ripoffreport.com/reports/justice-clothing/nationwide/justice-clothing-purchase-an-item-18-days-later-they-say-is-out-of-stock-california-natio-1196264. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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