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Report: #524142

Complaint Review: JWC - Jim Wright Company - Internet

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  • Reported By: Jesse&Theresa — Phx Arizona United States of America
  • Author Not Confirmed What's this?
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  • JWC - Jim Wright Company 3106 South W.S.Young Drive Internet United States of America

JWC - Jim Wright Company JWC - Rentals Property Management False Charges Internet

*Author of original report: JWC Property Management - Fort Hood, Texas

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-- First off, I am a soldier in the Army, and was stationed at Ft. Hood, in Killeen Texas.

-- I needed a place quickly, and found JWC Rental Management Co.

-- Picked out a place and did a walkthrough with one of their people who took pictures of everything I told him to.

-- Lived their for about 3 months and then got called to go to Iraq.

-- Mind you, The Orders that The Army gave me, lets me out of any binding contract... i.e. RENTAL AGREEMENT.

-- I gave proper 30 day notice and signed a couple of papers saying I was leaving.

-- I requested they do a final walkthrough before I left, but they never did.

-- After requesting a final bill for two months, I finally asked to just talk to the manager.

-- TOM the manager gets on the phone, completely rude right off the bat, telling me I never gave proper notice and that I was EVICTED from that place and I owe over $3,000 and asking why I hadn't called earlier.

-- So I got rude too, "So, send me the final bill already so I can see where you guys screwed up, and what I'm being charged for"

-- After getting the bill I called back and asked for Tom.

-- He again was rude and said I hadn't given proper notice of leaving.

-- They must ride off the hopes that people don't save their paperwork... BUT I DO... So I scanned and e-mailed him my copy of the notice. Signed and dated by both.

-- Wouldn't you know it, they found their copy the same day.

-- So after much arguing he tells me, "OK, I see that we made a mistake... We'll settle for $1,000 instead."


-- I said I disagreed with that amount and wanted to see an updated Itemized bill.

-- He said he couldn't send me an itemized bill for a "settlement."

-- I said his charges were ridiculous. And that I disagreed with charging me $1,000.

-- He said "You disagree with settling for $1,000. Fine we'll just put it back up to $3,000 then"

-- I said f*** you eat a d**k go to hell, you can't do that, it's illegal.

-- He hung up on me.

-- I called back a bit later and spoke with one of the secretaries, explained my situation, and requested an updated itemized bill.

-- I soon get an itemized bill, and it was for the $3,000.

-- My husband brought the bill to the JAG office (which is like a free paralegal/lawyer service for soldiers on most bases)

-- The paralegal he spoke to said that the bill was completely confusing. And I must admit, neither my husband or I could understand what any of it meant. If there is a way to upload the bill on this site, I will, and you will see that it is really confusing.

-- The Paralegal basically said, "Anything past the date you moved out is void. All these other charges like $60 for the screen door being off the track you can dispute. As for your $400 deposit that they took, you should only give them $600 if they are settling for $1,000.

-- So I sent them a check for $600... But only because one of the charges was a $400 charge for a part of the carpet having a burn in it that my brother-in-law did and paid me for. And another $200 charge for having a pet... A tiny little ferret that was neutered, de-scented, vaccinated, caged, and litter trained.

I have yet to hear from them at this point and it has been almost two weeks since I sent the $600 as final payment and requested a receipt.

This report was posted on Ripoff Report on 11/16/2009 04:03 AM and is a permanent record located here: https://www.ripoffreport.com/reports/jwc-jim-wright-company/internet/jwc-jim-wright-company-jwc-rentals-property-management-false-charges-internet-524142. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
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#1 Author of original report

JWC Property Management - Fort Hood, Texas

AUTHOR: Jesse&Theresa - (United States of America)

POSTED: Monday, November 16, 2009

-- First off, I am a soldier in the Army , and was stationed at Ft. Hood , in Killeen Texas. -- I needed a place quickly, and found JWC Rental Management Co . -- Picked out a place and did a walkthrough with one of their people who took pictures of everything I told him to. -- Lived their for about 3 months and then got called to go to Iraq . -- Mind you, The Orders that The Army gave me, lets me out of any binding contract... i.e. RENTAL AGREEMENT . -- I gave proper 30 day notice and signed a couple of papers saying I was leaving. -- I requested they do a final walkthrough before I left, but they never did. -- After requesting a final bill for two months , I finally asked to just talk to the manager. -- TOM the manager gets on the phone, completely rude right off the bat, telling me I never gave proper notice and that I was EVICTED from that place and I owe over $2,000 and asking why I hadn't called earlier. -- So I got rude too, "So, send me the final bill already so I can see where you guys screwed up, and what I'm being charged for" -- After getting the bill I called back and asked for Tom. -- He again was rude and said I hadn't given proper notice of leaving. -- They must ride off the hopes that people don't save their paperwork... BUT I DO... So I scanned and e-mailed him my copy of the notice. Signed and dated by both. -- Wouldn't you know it, they found their copy the same day. -- So after much arguing he tells me, "OK, I see that we made a mistake... We'll settle for $1,000 instead." -- I said I disagreed with that amount and wanted to see an updated Itemized bill. -- He said he couldn't send me an itemized bill for a "settlement." -- I said his charges were ridiculous. And that I disagreed with charging me $1,000. -- He said "You disagree with settling for $1,000. Fine we'll just put it back up to $2,000 then" -- I said f**k you eat a d**k go to hell, you can't do that, it's illegal. -- He hung up on me. -- I called back a bit later and spoke with one of the secretaries, explained my situation, and requested an updated itemized bill. -- I soon get an itemized bill, and it was for the $2,000. -- My husband brought the bill to the JAG office (which is like a free paralegal/lawyer service for soldiers on most bases) -- The paralegal he spoke to said that the bill was completely confusing. And I must admit, neither my husband or I could understand what any of it meant. If there is a way to upload the bill on this site, I will, and you will see that it is really confusing. -- The Paralegal basically said, "Anything past the date you moved out is void. All these other charges like $60 for the screen door being off the track you can dispute. As for your $400 deposit that they took, you should only give them $600 if they are settling for $1,000. -- So I sent them a check for $600... But only because one of the charges was a $400 charge for a part of the carpet having a burn in it that my brother-in-law did and paid me for. And another $200 charge for having a pet... A tiny little ferret that was neutered, de-scented, vaccinated, caged, and litter trained. I have yet to hear from them at this point and it has been almost two weeks since I sent the $600 as final payment and requested a receipt.

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