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Report: #1391711

Complaint Review: Keller Williams, Kunversion - Internet

  • Submitted:
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  • Reported By: Josh — SOUTH LYON Michigan USA
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  • Keller Williams, Kunversion Internet USA

Kunversion AKA Inside Real Estate Misleading Sales Approach. Software is not user friendly Internet Internet

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I was a Boomtown customer and became a Kunversion customer in may of 2017. I started using the software and quickly came to realize it was poorly deveolped. 

-the lead transfer into the system was an absolute nightmare (no notes, activity)

-There are numerous dead links

-Setting people up in listing alerts is nearly impossible. You have to specify each city (no map search)(clients are missing potentials, and that is huge!)

-Customer service is propmt, but they never actually fix the problems you contact about. It gets bounced around from person to person

-I asked to leave as I felt I was misled during the sales process, I was told I would be responsible for the full contract.

I would have definitely stayed with boomtown had I tried this software first before switching. So many false promises by Brian, their sales rep. I should have known something was wrong when I asked to try the software first.

As soon as my contract is up, I am out. With no idea on the thousands I will lose this year because of this poorly developed crm. Be careful agents!

This report was posted on Ripoff Report on 08/10/2017 06:45 AM and is a permanent record located here: https://www.ripoffreport.com/reports/keller-williams-kunversion/internet/kunversion-aka-inside-real-estate-misleading-sales-approach-software-is-not-user-friendl-1391711. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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