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Ripoff Report | Kelly Nurseries Review - Bloomington, Illinois
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Report: #1442114

Complaint Review: Kelly Nurseries - Bloomington Illinois

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  • Updated:
  • Reported By: Gardener58 — Grosse Pointe Park Michigan United States
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  • Kelly Nurseries 1704 South Morrissey Drive Bloomington, Illinois United States

Kelly Nurseries Mail Order Fraud and CUSTOMER SERVICE THE WORST Bloomington Illinois

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I should have checked reviews before I ordered.  I placed an order SPECIFICALLY for one item -- they sent a substitution, then told me I could send mail label back for the correct item  - WHICH MIGHT NOT COME UNTIL NEXT YEAR!  They also STILL HAVE THE ITEM I WANTED LISTED ON THEIR WEB SITE.  I call that fraud.  CINDY in customer service IS FLAT-out NASTY.  Before I had even begun to express my unhappiness with their MO, she said "IF YOU WOULD JUST CALM DOWN Ma'am...  SHE DOES NOT BELONG IN THIS JOB.  I will never order again, and NEITHER SHOULD YOU!

This report was posted on Ripoff Report on 05/09/2018 08:59 AM and is a permanent record located here: https://www.ripoffreport.com/reports/kelly-nurseries/bloomington-illinois-61704/kelly-nurseries-mail-order-fraud-and-customer-service-the-worst-bloomington-illinois-1442114. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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