Kens faucet & toilet repairs Overpriced and verbaly abusive to senior. Merrick New York

Doesnt  this web site ask for proof   What is she talking about  what other complaints?  I cannot find any complaints anywhere that say we are mean or angry.  This whole problem was caused because she wasn't home and didn't like the price of the job. That's it. As for the price most licensed plumbers charge about the same as we do.  It's caused by overhead   Any service provided for customers in the NY area can expect to pay 200-300  per call. That's a fact. 

It's a busy time of year and I think KEN may be celebrating a little early. He seems very mixed up about the truth. If anyone takes the time to read the other complaints on his business you will see he has done this before. He has anger issues That should be addressed. 

The customer in this report has greatly exagerated the events of the conflict that occured on that day. We did a toilet repair for the customer who was very happy at the time of service and was given the price before the service was preformed. He agreed and we proceeded with the job. We as company policy always change all parts in any repair because we have to guarantee our work for 1 year. After 30 years of buisiness we know the propper way to do a repair.When his wsife came home she called my office saying we took advantage of seniors. Our prices are fixed on an i pad each plumber has on the truck so young and old pay same price.

When i tried to explain that to her she got irate and hung up the phone. I called her back and said out of good faith i would return 30$ to them. She told me not to call any more or the police would be called. After that i just figured she was not a person i could satisfy. No profanity was used. I dont know how she would know anyway her phone had no reciever. 

All customers receive a bill via e mail with all necessary details. If they dont have e mail the office mails a papre copy within a day or two. 

.