Complaint Review: Kerry A. Radcliffe - Fredericksburg Texas
- Kerry A. Radcliffe 301 Chase Oaks Place Fredericksburg, Texas U.S.A.
- Phone: 830-997-6886
- Web:
- Category: Alternative Health
Wu-Yi Source wulong tea Ripoff Billings Montana
*UPDATE Employee: Hello
*UPDATE Employee: Wu-Yi
*UPDATE Employee: Your order
*Author of original report: Wu-Yi Source Wulong tea, Billings, Montana
I placed an order 6/6/07. Directsoftware accepted payment 6/7/07. No confirmation of my order has been received yet despite 2 emails to 2 different addresses posted at their web address.
Kerry
Fredericksburg, Texas
U.S.A.
This report was posted on Ripoff Report on 06/11/2007 05:42 PM and is a permanent record located here: https://www.ripoffreport.com/reports/kerry-a-radcliffe/fredericksburg-texas-78624/wu-yi-source-wulong-tea-ripoff-billings-montana-253791. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:



#4 UPDATE Employee
Hello
AUTHOR: Shalyn R. - (U.S.A.)
SUBMITTED: Tuesday, August 04, 2009
Hello,
I'm sorry if there was some confusion about your offer and subscriptions. We honestly didn't mean to inconvenience you in any way. The terms and conditions of our offer are visible on the order page, but we will try to make them clearer in the future. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you did not understand our terms and conditions we are happy to offer you a full refund if you would like to return the product. We have always honored our 60-day guarantee and will continue to do so in
the future as we try to improve our site. You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 1-866-989-8949. or visit our site http://www.wu-yisource.com/contactus.php and we will be happy to walk you through the entire cancellation process.
We appreciate your concerns.
Respectfully,

#3 UPDATE Employee
Wu-Yi
AUTHOR: Wuyi Source - (U.S.A.)
SUBMITTED: Friday, February 08, 2008
Hello,
This is purely a misunderstanding. We are very sorry for any miscommunication or inconvenience you have experienced. We would like you to contact us one of three easy ways, Email (teahelp@usa.com), livechat (www.easyweightlosstea.com), or call us (1-866-449-5567). We would like it if you could contact us ASAP so we can help resolve this issue and make your experience with Wu-Yi a pleasant one.
Thank You
Mark
Wu-Yi Source

#2 UPDATE Employee
Your order
AUTHOR: Mark - (U.S.A.)
SUBMITTED: Thursday, August 16, 2007
Hello,
Confirmation is received 24 hours after the order is completed. If you never received a confirmation please check with your credit card to make sure your order was not declined and went through properly. If it indeed did go through then you would have received your order within 7-10 business days.
Thanks,
Wu-Yi Source
Mark.

#1 Author of original report
Wu-Yi Source Wulong tea, Billings, Montana
AUTHOR: Kerry - (U.S.A.)
SUBMITTED: Thursday, June 14, 2007
Well color me happy. 6/14 my order arrived - filled completely. No confirmation ever came, but I have what I ordered.


Advertisers above have met our
strict standards for business conduct.