KIA MOTORS OF AMERICA 10 YR 100 THOUSAND MILE WARRANTY IS A WAY TO LURE CUSTOMERS TO MY THEIR JUNK CARS JACKSONVILLE North Carolina

My son was driving his 2005 kia rio home from work one night when the car stalled. He was able to get it into a parking lot where one of our county sheriffs tried to give him a jump. The car would not turn over. My son took the car to the dealershiip Monday. He was told that the warranty had been denied due to lack of mainenance. their defination of that was my son went over on two oil changes. I do not understand where two oil changes would cause a car to we will say lock up. because of the two oil changes Kia will not look at the car. they are making us take the piece of junk they sold us to another dealershiip and have them look at it to see what is wrong with the car. it has been sitting on their lot for 2 weeks now. I have called their consumer affairs department and there again they were no help. So now i take the car to another dealership to find out what is the matter with it because kia wont even look at there own car. I am not being told what is and is not covered under warranty. In june of this year my son was told that there was a lower bearing knock in his car. he called the service manager at the dealership who never returned his call to discuss it. it that is what has happened to the car then it has nothing to do with an oil change it is the oil pump which is their problem and they arent going to fix it.

Buyers beware if you buy a kia and go over any of your oil changes they will not cover your car under warranty and will say it is because of lack of maintence. They will get you in their showroom to buy their cars because the warranty is so great and then they dont want to cover it if something happens to the car. That car was the biggest mistake i have ever made in a vehicle purchase.

Michele
swansboro, North Carolina
U.S.A.