Kidslivesafe.com Got me to sign up to supposibly view sex offenders In my area and had to put in card info an pay 1.00 but won't show any info of the offenders Internet

Dear Brandee,

We are sincerely saddened that you believe our intentions at Kids Live Safe are anything but genuine. We are very proud of the service that we offer and are helping thousands of parents and grandparents all over the country take a more proactive role in helping their families stay safe. You mentioned in your complaint that “Kidslivesafe.com got me to sign up to supposedly view sex offenders in my area and had to put in card info an pay 1.00 but won’t show any info on the offenders Internet.” To clarify, our service does cost $1 for a one week trial so that members can view all of the offenders in their area (and anywhere in the US) and have access to the other safety benefits that we offer. In the complaint you only provided a first name of “Brandee” from Payette Idaho and we were able to do a little research. On March 15th (the date of this complaint) a “Brandee” from Payette Idaho did attempt to place an order (we will leave out the last name associated with this attempted order for privacy purposes).

The $1 charge was declined, so that is the reason why you didn’t receive access to the sex offender data that we provide. Our sign up process makes it very clear that we give access to our information and tools for a 7 day trial for $1 to preview the benefits and determine if a member wants to continue for the price of $29.97 per month. We reiterate all of the terms and conditions of the membership on the confirmation page of the signup process and also on a welcome email sent to every member post sign-up. We would be happy to issue you a free membership for 6 months so that you can see how valuable our service is. Below is a list of our member benefits so that you can get a better idea of what we offer. One of the key features of our membership is our ability to create a 5 mile protection zone around a member’s home address.

This allows us to monitor new sex offender activity and send immediate email alerts when a new sex offender registers within this monitoring area. Not only are our members able to monitor their own home, but can set up 3 additional monitoring areas. Our members are also able to set up Emergency Response Profiles for their children/grandchildren. These digital profiles contain a child’s picture, personal information, physical description, medical information as well as guardian contact information. These profiles can instantly be emailed to friends, family or the police in case a child goes missing or is abducted; this assists parents and law enforcement in the recovery of the child. Since sexual predators are gaining access to our children via the internet our members are able to utilize our award winning internet filter Net Nanny; this product alone retails for $40 per year. This internet filter allows parents to monitor their child’s online activities to ensure that they stay safe while surfing the web or chatting with friends. Please contact our member support department at 1-800-301-5905 and ask to speak to a manager if you would like to take advantage of our offer; please refer to your ripoff report complaint. Again we apologize for the inconvenience here and hope that this response will help alleviate your concerns. Sincerely, Kids Live Safe Member Support "Protect What Matters Most"