Complaint Review: Kinbely - La Habra Heights CA
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- Author Confirmed
- Kinbely 411 Avocado Crest Rd La Habra Heights, CA United States
- Phone: 800-961-7813
- Web: https://kinbely.com/
- Category: water filter, Water filter systems
Kinbely intellectp Offered a horse trough water filter cube (6" x 6"), 3 for the price of 2. Sent 3 1.5" square. No returns or exchanges. La Habra Heights CA
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Pictured on Facebook large cubes in horse troughs. They had a "Hot Sale" offering 3 for the price of 2. Sent 3 very small cubes - fish bowl size. Your order number is 25475S154340 and the product name is 2024 Hot Sale - Water Trough Purifier CubeBUY 1 ONLY. I emailed back and forth with them and they refused to refund or exchange. Offered me $5 compensation on over $75 spent. They said things like: We are so sorry for your dissatisfaction. However, upon inspection by our warehouse, the items dispatched to you align with your original order. As a sign of goodwill, we would like to offer compensation of 5USD. Will that be acceptable? I'm sorry about that the goods we sent you are correct. We will certainly urge our relevant departments to constantly improve. Hope to provide you with better service. Thank you for your understanding.
This report was posted on Ripoff Report on 07/10/2024 04:32 PM and is a permanent record located here: https://www.ripoffreport.com/report/kinbely/la-habra-heights-ca-offered-1533317. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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