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Report: #551533

Complaint Review: LA Fitness in Covington - Covington Washington

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  • Reported By: Coach Steven — Renton Washington United States of America
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  • LA Fitness in Covington 27245 172nd Avenue Southeast Covington, Washington United States of America

LA Fitness in Covington Bait and Switch, Poor Communication, Impossible to Cancel Policies, Poor Managment Awarness Covington, Washington

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On September 15th 2009 I signed a training contract with LA Fitness for Speed and Agility for my baseball club of kids 11, 12 and 13. There would be a total of 30-40 kids in the gym at a time using the baseball gym to run speed and agility by the trainer that I signed up with. I paid a deposit of over $400 at that time. Our team began training on October 18th with our trainer. When we came in on October 25t to train again I was told that the instructor that we were training with was fired and we would be using another trainer. Although the first trainers credentials were what I was looking for the second trainer that we were introduced to was great at his craft and I was okay with the switch. After two weeks of training with the new instructor I was approached by the weekend manager and the trainer and informed that the new trainer was not getting a good deal and was not happy with the pay he was being given by LA Fitness, I was more than happy to offer another $30 a session to our new trainer and was also informed that there was another problem but he would talk to me next week about the issue. After 4 weeks of training total I was called mid week by the NEW head trainer at LA Fitness who informed me that our club was a liability and that he was going to have to cancel the training. 


I negotiated with him a bit on the phone because I thought there was another way to deal with this problem, I offered to get a layer to write a waiver and use our team insurance, I also offered the option of getting us a specialized membership so the kids could come in 4-5 times a month. I also reminded him the several of our parents had signed up for memberships and this was about more then just the training our players were receiving, the gym got a great deal of exposure with this deal. He considered the membership deal and told me he would call me back. A day or two later he called back with the parents could pay $45 a month and not pay the set up fee or pay $35 a month and pay $149 up front plus the $55 per session that I was currently paying. That raised the price from $3500 a year to just under $25,000 for the year. I asked him what kind of deal was that and he told me that was all they had to offer, so I asked him to cancel both my gym membership and the training contract and I was told that I signed a contract and I needed to uphold it even though it wasnt for what I signed it for. Since then I have been going around and around with LA Fitness in Covington, the management and the corporate office without getting any ware. After searching online I found out that this type of thing happens all of the time and that it is very difficult to get out of any training or membership at LA Fitness.

This report was posted on Ripoff Report on 01/09/2010 12:49 PM and is a permanent record located here: https://www.ripoffreport.com/reports/la-fitness-in-covington/covington-washington-98042/la-fitness-in-covington-bait-and-switch-poor-communication-impossible-to-cancel-policie-551533. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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