Complaint Review: Labtec Inc - Vancouver Washington
- Labtec Inc 1499 Tech Center Place STE 350 Vancouver, Washington U.S.A.
- Phone: 360 896-2000
- Web:
- Category: Computer Service & Repair
Labtec Computer Speakers, Think Twice
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
Ripoff Report
willing to make a
commitment to
customer satisfaction
Click here now..
Christmas 1997 I purchased Speakers for my son's computer. They were Labtec speakers costing around $100.00. I purchased the Labtec brand thinking it was a quality product. The speakers produced a low level hum from day 1. It was not totaly objectionable so we let it go for most of a year. Close to Chrismas 98 the right speaker distorted badly. We called Labtec Technical Support and complained about the problem. Labtec replaced the speakers without a problem. The new speakers were of a better quality (LCS-1224) we were happy. The problem is the replacement speakers are now after 10 months distorting on the right side. I again called Labtec Technical Support and they advise my warranty coverage has ended because it is calculated from the purchase of the first set of speakers. They did offer a 15% discount on a new set of speakers but I'd have to pay shipping and handleing.
I think this is terrible. I purchased these speakers thinking my son would get at least a few years use out of them. I thought Labtec was a product of good quality. I think the warranty period should cover the replacement speakers from the day we received them.
Labtec build it better or don't build it at all.
Brent K.
This report was posted on Ripoff Report on 11/22/1999 12:00 AM and is a permanent record located here: https://www.ripoffreport.com/reports/labtec-inc/vancouver-washington-98683-9575/labtec-computer-speakers-think-twice-945. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
Advertisers above have met our
strict standards for business conduct.