Complaint Review: Landers McLarty CJD - Huntsville Alabama
- Landers McLarty CJD 6533 University Drive N.W. Huntsville, Alabama United States of America
- Phone: 2568306450
- Web: www.landersmclartydcj.com
- Category: Auto Repair Service
Landers McLarty CJD Price gouging on labor; Huntsville, Alabama
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On 12 Nov 09, i took our 03 Chrysler Sebring to service. The engine light was on and it would idle high. After Landers diagnosed it; they said it needed a vaccuum hose, spark plugs and wires, serpentine belt and a transmission hose clamp. The car is kept in a garage and there was no evidence of leaking transmission fluid. However it cost $54.21 to tighten a non-leaking clamp!
Our vaccuum hose cost us $105.32 labor to be installed, but the hose was only $2.45.
To have plugs and wires installed it cost us $146.25 in labor, while parts cost $59.75.
I inquired about the excessive charges and was given to different stories. Ist story was Variable labor pricing due to book pricing is not accurate. This was given by service asst. The service manager stated that they do use a flat book rate but also incorporate a variable rate to cover their techs cost as well. Service mngr attempted to smooth price gouges by offering (3) free oil Changes. I felt it was better to inform public of their practices which can sting further than $80.00's worth of oil changes.
I personally feel that companies that price gouge should be put out of business!!!
This report was posted on Ripoff Report on 11/21/2009 09:39 AM and is a permanent record located here: https://www.ripoffreport.com/reports/landers-mclarty-cjd/huntsville-alabama-35806/landers-mclarty-cjd-price-gouging-on-labor-huntsville-alabama-526768. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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