Report: #1368364

Complaint Review: larson auto group

  • Submitted: Tue, April 18, 2017
  • Updated: Tue, April 18, 2017
  • Reported By: allen — longview Washington USA
  • larson auto group
    7601 s tacoma way
    tacoma, Washington

larson auto group hyundai non aproved items tacoma Washington

*Consumer Comment: You should be able to cancel that bogus warranty

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bought 2017 sonata, had pulse brke lighting system, did not want, would not buy car if it was on, deal breaker, new car sales mgr approve sale without charge  399.00, not wanted,  car came with factory 10 year, 1000,000 warrantry along with other warantyies include with car at no charge, when i signed final papers, they added unauthirezed  items service contract for 2605.00 and added back in pulse lighting system, called them i got home, said i signed and unable to get money back or any other contact, deceptive sales priatices, so spent 3000.00  of unauthrizedn items

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#1 Consumer Comment

You should be able to cancel that bogus warranty

AUTHOR: FloridaNative - (USA)

That warranty needs to be cancelled right away. They say "no" to you to discourage cancellation. But if you read your contract it most likely says the warranty is optional.  I have never seen a written contract where it is mandatory.  Cancel it now and get a refund for the unused portion of the warranty. It will be a credit to your outstanding loan balance, but it will save you a ton of interest if you cancel it now. By the way, it is typical for the finance person to lie about the warranty because they get a commission on the warranty when they sell one - so they tell you they can't take it off the contract. Don't believe the finance person.  Make sure you make your demand in writing too so you have a papertrail. 

If the dealership is uncoorperative, report them to the CFPB and any other agency that can help you.  

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