Lavish skin care products skin care product Internet

I ordered the free trial and the day i recieved it i called and cancelled the order they took 89.00 out of my account. I threatened them in an e-mail so they e-mailed me a number to call.  I called the number and spoke to someone who spoke very bad english and was told they would refund me half of the amount. I ask to speak to a supervisor and was told her would be in on Monday. I never got to speak to a supervisor and no money refunded. This is the biggest rip-off i have ever seen.