Complaint Review: Leasemaster USA - portland Internet
- Leasemaster USA Internet United States of America
- Phone:
- Web: www.leasemasterusa.com
- Category: Auto & Truck Rental
Leasemaster USA Ascott Auto, Celebrity Auto Brokers yeah right debra portland, Internet
*General Comment: Avoid at all cost!!!!
*Consumer Comment: LEASEMASTER USA IS A RIP OFF
*Consumer Comment: Personally, I find this to be untrue
*REBUTTAL Owner of company: Libelous Claims About Our Organization We Are Not Ascott Auto
I dealt with this company when they were celebrity auto brokers. Dee anderson's real name is Debra Monfroe. She is the reason I had to file bankruptcy. DO NOT BELIEVE HER. Get your car back and find an alternative. I urge you. I had to have my car re-poed in order to get it back. Man if I had pictures to show the condition, it was terrible.
This report was posted on Ripoff Report on 04/02/2010 11:20 AM and is a permanent record located here: https://www.ripoffreport.com/reports/leasemaster-usa/internet/leasemaster-usa-ascott-auto-celebrity-auto-brokers-yeah-right-debra-portland-internet-588842. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#4 General Comment
Avoid at all cost!!!!
AUTHOR: codeman687 - (United States of America)
SUBMITTED: Tuesday, November 16, 2010
I have a Coworker that sold his car to this company.. He found out today that the pay off for his car has not been approved and now is not able to get ahold of anyone there. He went to their office today and of course nobody was there. He called the local police department and the officer said that they have had numerous reports about this company!! AVOID AT ALL COST!!!!!!!!!!
All I can say is please do research on any major decision that you make. The world is unfortunatley full of dishonest people and companies trying to make a buck.

#3 Consumer Comment
LEASEMASTER USA IS A RIP OFF
AUTHOR: Paul - (USA)
SUBMITTED: Wednesday, September 29, 2010
Ryan deceived me and took my car. They are behind over 2 payments, I have late fees and my credit is messed up. THEY ARE LIARS...
BEWARE OF JOSH AND KATY

#2 Consumer Comment
Personally, I find this to be untrue
AUTHOR: Spur5446 - (United States of America)
SUBMITTED: Friday, April 02, 2010
Not only have I never had a problem with Lease Master, but the rep I worked with there, Ryan, was able to explain a lot to me about how the car financing really works, and give me the knowledge I needed to keep from ever getting into a mess like this again. Thank you, Ryan!

#1 REBUTTAL Owner of company
Libelous Claims About Our Organization We Are Not Ascott Auto
AUTHOR: Lease Master USA Official Response - (United States of America)
SUBMITTED: Friday, April 02, 2010
This a rebuttal from corporate headquarters of www.leasemasterusa.com
We are responding to libelous claims about our organization. As you can see who ever has posted this complaint about our organization has opted to do it anonymously, and without showing any proof of an actual complaint about our company. We feel strongly that this is really one of our competitors or someone we may have had to repossess a vehicle from and that this is with malicious intent. We would REALLY Rather not participate in this unfortunately we must protect our reputation for our past, present ,and future clients. As you can see who ever is doing this is not satisfied by posting one report they also posted Report: #587346 and that particular report is showing several rebuttles of a positive nature reflecting real clients who have been satisfied with the service we provide. We will never claim to be perfect but we are professionals and we will deal with matters professionally.
First of all we would like to extend an apology to our clients regarding these false claims, as we know that the reputation of a company you work with is valuable to you and these types of claims can raise unnecessary doubts and concerns to both our past, present and future clients. In response, we challenge this poster, if they were in fact a client, to provide us with their first and last name, along with the year, make, model, and VIN number of the vehicle or vehicles that are the subject of this complaint. We invite you to correspond with us at the dedicated email that we have set up for your benefit ripoffreport@leasemasterusa.com and we will update this report with any and all correspondence and communication regarding your complaint. If the poster of this complaint or any other client or potential client is concerned about these libelous claims we encourage you to ask your agent for a verified list of references. We value our clients and our reputation. We would like to notify all of our clients about this report and we will be sending a link to the report to any and all current clients as well as any prospective clients from this point on. We believe in complete transparency and we stand behind our service 100%. We thank our current customers for your continued support and patronage and we respectfully request that you post a rebuttal with a short testimonial about your experience with our company; we also ask that if you are a dissatisfied client that you post the year make and model along with your VIN # in order to validate your complaint as Genuine or contact us directly as we are dedicated to providing exemplary service and we value your input on how we may better serve your needs.
Furthermore, we will be sending this link to all of our customers, so that they are aware of this, and can independently decide to respond with their own opinions of the service Lease Master USA has provided.
Again, we would like to apologize for any concerns this posting has raised and we offer our services for consultation regarding this report.
With your best interest in mind,
Lease Master USAinquiries@leasemasterusa.com


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