Complaint Review: Levitz Furniture - Furniture.com - Internet
Ripoff Report on CBS 19
Ripoff Report on CBS 19 - Global Marketing Alliance
Ripoff Report on ABC 15 - Smart Shopper
Ripoff Report - Girls Gone Wild
Ripoff Report on Fox 11 - Car Repair
- Author Confirmed
- Levitz Furniture - Furniture.com Furniture.com Internet U.S.A.
- Phone: 866-LEVITZ1
- Web:
- Category: Furniture & Furnishings
Levitz Furniture - Furniture.com ripoff voided warranty one day after "one year warranty" was up Internet
*Consumer Comment: Perhaps Levits is Correct
Show customers why they should trust your business over your competitors...
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
Ripoff Report
willing to make a
commitment to
customer satisfaction
Click here now..
I have purchased thousands of dollars of furniture from Levitz and their internet based company Furniture.com. I recently noticed that the stain on my coffee table was "bubbling" up and tacky in multiple areas on the coffee table, so I called the customer service department for a replacement because I knew I was close to my one year warranty's end.
The service rep. who helped me told me that my warranty was up on the previous day, and I asked to be directed to the manager. The manager was rude, insulted my intelliengence and after my patronage to their business would not extend my warranty the one extra day I needed.
I find this, being in the consumer sales business myself, extremelly rude and of bad business. I was told to write to their correspondence department to "complain" further...we'll see what happens. I will no longer purchase anything from Levitz due to their lack of professionalism. Ashley, here it come!
Kellie
Mesa, Arizona
U.S.A.
This report was posted on Ripoff Report on 01/28/2006 01:59 PM and is a permanent record located here: https://www.ripoffreport.com/reports/levitz-furniture-furniturecom/internet/levitz-furniture-furniturecom-ripoff-voided-warranty-one-day-after-one-year-warranty-173692. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
#1 Consumer Comment
Perhaps Levits is Correct
AUTHOR: Nicole - (U.S.A.)
SUBMITTED: Friday, June 16, 2006
When furniture "bubbles" or is tacky, it's usually because water has settled and created this effect. This is not a default of the furniture, but more neglect on the owner's part.
I've worked retail in the past and have been amazed at some of the items people try to return....shoes that their children have outgrown, pants that have a tear in them, 5 years later! It's ridiculous. Wear and tear should not be the responsibility of the company.
When people try to "pull one over" on the company, it entails the company having to cover costs by raising their prices to honest customers. There are instances when the company should be held responsible. For instance, if the furniture was damaged upon receiptm, or after only a few months of normal use.
Although I don't know your ENTIRE story, nor the story of the company, from what I've read, it sounds like the company was right.
Advertisers above have met our
strict standards for business conduct.
