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Report: #886951

Complaint Review: Lifebooker - Internet

  • Submitted:
  • Updated:
  • Reported By: Emily — United States of America
  • Author Not Confirmed What's this?
  • Why?
  • Lifebooker Internet United States of America

Lifebooker Wouldn't refund my money for a deal that I couldn't redeem, Internet

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After attempting several times to redeem a deal for dance classes and not being able to do so, I contacted Lifebooker for a refund in the following email:

"I've tried 3 times to redeem my loot for 5 zumba/belly dancing classes. The organization that runs the classes keeps changing class times without any warning. The schedule on their website is wrong and when I try to contact them I either don't get a response or I learn that class is being held at an inconvenient time (aka while I'm still at work). Twice I have shown up to the studios either to learn that the class doesn't start for another hour or began 30min ago."

I had to follow up several times to even get a response from them.  They were trying to contact the dance company to confirm my complaint but would come back saying: the dance company doesn't know what you're talking about so we won't refund your money.

The back and forth went on for about a month (From Dec 29 - Jan 26) at which point they refused to refund my money for the unusable loot Their customer service is terrible and the coupons they sell are unusable.

This report was posted on Ripoff Report on 05/23/2012 10:13 AM and is a permanent record located here: https://www.ripoffreport.com/reports/lifebooker/internet/lifebooker-wouldnt-refund-my-money-for-a-deal-that-i-couldnt-redeem-internet-886951. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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