Report: #1364994

Complaint Review: Light in the box

  • Submitted: Thu, March 30, 2017
  • Updated: Thu, March 30, 2017
  • Reported By: Renee — Redhead cove New Foundland Canada
  • Light in the box
    Building C4-C6, GLP Park, NO.88 Xiandai Avenue

Light in the box Occasion girl Ordered my daughters prom dress, spoke to a representative before ordering. They assured me that the order would be met. I paid extra for express shipping and to have the dress custom made. Received the dress and it's not what we ordered at all. We ordered a black dress, the one we got it white. I'm a single mom and I can't afford to purchase another dress, they won't answer any of my emails. My daughters prom is I. 3 weeks and we are both heart broken. Suzhou Nationwide

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 We Ordered my daughters graduation dress. Not what we ordered at all. We ordered a black dress with silver and black stones, black corset! They sent me a white dress with silver stones and pearls. Very upsetting. My daughters prom is in 3 weeks and we cannot afford to buy another dress. I used a full weeks pay to buy the dress. I also paid for express shipping and custom made sizing. We are very upset.

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