Limebarb - Barbara Staples Lemonbrat sent two fake tracking numbers and delivered horrible quality merchandise, 7 months after missed deadline. Chicago, Illinois

My friend and I were planning to cosplay The Great Saiyaman I and II for Animazement 13. He was also in need of a top hat and mask for his Tuxedo Mask cosplay. We decided to commission Limebarb to make these items to see if they were true to their image, they
werent.

I ordered in August of 2009 for the hat and mask to be delivered before Halloween, which they guaranteed. They sent an e-mail on October 22 stating the items would be sent the next day and gave me a tracking number for USPS.

From: limebarb.com <limebarb@limebarb.com>
>        Subject: Re: Commission Arrival Date
>        To: "Keila"
>        Date: Thursday, October 22, 2009, 2:37 AM
>
>            Hi Keila!
>            The base for the hat finally came in today, so the items
>            will be
>            shipping tomorrow with a usps.com tracking number of 0306
>            3030 0001 8151 1725 :) I will be sending pics tomorrow! ^__^
>            limebarb.com

Halloween came and gone, no package arrived. The tracking number they gave me never worked so I sent another email. I received an automated email reply several times until they finally replied December 18. She responded by saying it was shipped out a while ago and must of gotten lost in the mail, but she would replace it since she still had enough material, then gave me another tracking number.

>        From: limebarb.com <limebarb@limebarb.com>
>        Subject: Re: Commission Arrival Date
>        To: "Keila"
>        Date: Friday, December 18, 2009, 2:45 PM
>
>        Hi! We shipped it out quite a while ago, I think maybe it was
>        lost in the mail? We will make you a new set asap! We have
>        enough materials in stock to just re make it so we will do
>        that right away! Your order will be shipping first thing
>        tomorrow morning, the tracking number will be 0309 2880 0000
>        8037 5807. I expect it to be updated in the usps.com website
>        by tomorrow evening. :)
>        limebarb.com

She sent an email December 29th saying they havent made it to the post yet and they havent forgotten about me, and the tracking number was still valid.

> From: limebarb.com <limebarb@limebarb.com>
> Subject: Tuxedo Mask
> To: "Keila"
> Date: Tuesday, December 29, 2009, 3:26 PM
>
>    Good Afternoon!
>    I just wanted to send a quick email to let you know that we did
>    not forget about you :) We were unable to make it to the post
>    office yet, but will be going as soon as possible. Your tracking
>    number will still be valid and should take affect shortly.
>    limebarb.com

The tracking number never worked, yet again! I started
emailing them every few weeks after that and only received automatic
emails which said someone would responded to my email in three days. I
finally filled a report with paypal, I knew it was too late but I did it
anyways. I decided just to take the lost and move on.

(Finally Email)

From: limebarb.com <limebarb@limebarb.com>
Subject: Tuxedo Mask
To: "Keila"
Date: Thursday, January 28, 2010 11:30 AM

Hello Keila,
I expect to be shipping everything by the beginning of
next week. Im very very sorry about the delay. We have a business
obligation this weekend and will be unable to make it into the office. I
just wanted to email and give you a heads up that email response may be
a little slowed, and to let you know that I will be shipping asap.
limebarb.com

Keila wrote:
>
I've already sent a similar email two weeks ago and I have yet to
receive a reply besides the automatic email. I've never had problems
buying online before, my ebay account can attest to that. I think I've
been extremely patient considering the hat and mask was suppose to be in
my hands before Halloween. You've lied about sending me pictures, both
tracking codes do not work, and yet I received the holiday card you
sent. I really wanted to commission you for several full cosplays but my
faith is lacking. Please just send me my order, I'm tried of playing
this game.
>

In late March 2010, I received a package from them; they had actually sent my order after I complained to paypal. Unfortunately the headache was never worth it; the hat and mask looked like they were thrown together in 15 minutes. I made a better mask out of sunglasses and craft foam and I didnt even have any experience making props, granted it was much easier than I expected when I tried. The mask was made in February 2010 for a cosplay gathering at our mall.

Im just happy I decided to test them as I did before spending possibly $1000 for two full cosplays for Saiyaman I and II.