Complaint Review: LinkU Realty
LinkU Realty LinkU Systems Buyer Beware - I wished my LinkU Realty Website worked! Corona Internet
*REBUTTAL Owner of company: Not a likely experience for our clients...
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I would NOT recommend Link U Systems or Link U Realty Website design at all. In fact, I can truthfully say "Buyer Beware" of this company.
I paid thousands or dollars for a custom website with Link U and have had nothing but problems and poor customer service with this company from the onset. After many ongoing issues and problems, I attempted to escalate my complaints to the owner of the company, but got a complete run around from the employees who would not tell me who the owner was or transfer me to him. I finally found out that Wes Rocha was the owner of Link U and only reached him by getting a back number for him through an extensive internet search that took me hours to complete. After reaching Wes Rocha, nothing was ever done except ask me for more money to fix a website that I already paid to develop and should be working.
At present, the navigation bars on the home page of my website have not worked for over a year. This problem has caused many issues with customers who try to search for properties on the website and has caused many complaints by sellers whose homes I have listed. Wes Rocha's answer to the problem is to charge me another $700 if I want the navigation bars on the home page of my website to work. This is insane, but comes from the designers not being in house employees, but rather outside subcontractors who can't fix a website that another designer developed. This should be a Link U problem, but they have made it my problem and at my cost if I want it fixed and want my custom website to work properly!
I can say without reservation that I have given Link U every chance possible to retain me as a customer, but they just don't know the meaning of good customer service and won't fix the problems. Out of necessity I finally made the decision to go to another service provider for a website for my company.
Since I have been with Link U, I have experienced bad customer service, unreturned phone calls, ignored emails, ignored repair ticket request, poor attitudes, a website that does not work most of the time and an owner who really does not care at all. If you are a real estate agent or broker, all I can say is that you should run away from Link U Realty if you want a real estate website that functions properly.
This report was posted on Ripoff Report on 11/27/2014 01:57 AM and is a permanent record located here: https://www.ripoffreport.com/reports/linku-realty/internet/linku-realty-linku-systems-buyer-beware-i-wished-my-linku-realty-website-worked-corona-1191667. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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