Loving The Classics LTC Ripoff Masters Jackson Wyoming

I placed order #100007920 for 2 DVDs with this company on June 5, 2013.  In there FAQs it states that it can take up to four weeks to process some titles.  I waited five weeks and the saga began.  Calling the given number 937-329-9780 sends you directly to VM.  You can leave a message but no one will call you back.  I've tried four times.  The humor in this is that this number is also the one you're supposed to use to place an order.  Good luck on that.  I tried the email route as well but again, no response.  There is a link at the bottom of their home page called "upfront".  A pop up box gives you the phone number 888-498-0214 and the following company info:

• Founded 2006
• Owner Loving the Classics
• HQ Appleton, WI

Nice to have the additional number but it is not connected.  This company is the biggest joke on the planet and why they are allowed to advertise and conduct business is beyond me.  I've taken the additional step of trying to cancel my current order.  Again, I got an immediate email response and a ticket number to resolve the issue but that as it turns out is as reliable as the order process itself.  Enough said - be forewarned.