Low Book Sales Worst car buying experience of my life!!!1 Lindon Utah

Went in on a Friday afternoon looking for a nice SUV for the family. Something to take in the mountains and go camping or hunting in. My fiance fell in love with a Buick Rendezvous. We were off the lot and on our way home when the whole problem began.

Don't believe the lying SOB's when they tell you the vehicle has been inspected cause the "techs" couldn't even find a simple problem like a bad pressure sensor in the engine.

Driving home my fiance noticed the oil pressure light would come on when she would push the brake pedal and start slowing down at a stop sign. I immediately took the vehicle back to the lindon lot and told our salesman the news about the light coming on. He gave me the made up answer there was to much oil in the engine. He then went on to tell me to take it back home and drive it for a while to see if it would magically fix itself.

Knowing that wouldn't help a d**n thing I humored him and took it home. The very next morning I took it back in complaining about the light and alarm going off continuously on the drive over. They took the keys and gave me a loaner car to drive around instead while the suv was in the shop.

As an hour went by I recieved a phone call notifying me that the problem was fixed and the car was ready. Feeling doubtful I drove down and picked up the vehicle. Having experience with vehicles i knew the problem could be one of two things and neither one took only an hour to fix.Pulling off the lot I came to a stop sign and hit the brakes and to my surprise the warning light came on once again warning me of low oil pressure.

I instantly flipped around furious and the vehicle back into the lot and informed them that the problem was most definitely not fixed as I had expected. I requested to speak with the manager immediately to get this problem fixed asap.

The manager Chris Corey then had the balls to tell me that his tech on duty hadn't had time to even take a look at the vehicle and was wondering if it would be possible for me to bring it back in on Monday seeing how the tech had already gone home for the day.

At this point I was done with these assholes and wanted nothing more than to give the vehicle back to them seeing how it hadn't even been 24 hours when i was promised a 3 day out on the contract. After telling him this chris denied ever having given us an out of any kind and that i was stuck with the vehicle.

I sat in his office for over an hour arguing about the vehicle and service I was receiving and that I didn't want the vehicle anymore and more importantly wanted nothing to do with this RAT corporation what so ever. All i wanted was for him to honor his agreement and keep the car.

He then tried throwing me for a loop and trying to take up the rest of the 72 hour grace period that I had on the vehicle telling me he was looking into other options that might satisfy my needs. Which I knew was B S from the beginning. Leaving that day feeling frustrated and angry I promised him that I would be back the next day and that this problem had best be fixed by the time I showed up the next day.

Showing up to the lot the next day hoping the problem was fixed I was notified by the manager himself that he had not even looked that the issue anymore that day and had not bothered to look into today before I had shown up on the lot.

I being a nice guy that I am decided to give him the rest of the day to figure it out and also let him know that i knew what game he was playing with me trying to eat up the 72 hours i had to give the car back. He denied everything and promised i would hear back from him that day before he went home at seven that night.

As six o clock rolled around I hadn't heard a word from him and made several attempts to contact chris to find out the status on the issue. i finally jumped in my car and drove down to the lot to find out what was going on and why i haven't heard anything yet. Chris then has the balls to tell me that I was in luck and that he had found a buyer and had sold the car that I was trying to return. i found this kind of odd considering the previous day when he had told me that the car was mine and there wasn't much we could do at that point. Feeling relieved that the car was off my chest I didn't argue the situation and watched as he shredded my contract and then wondering if I was interested in looking at another vehicle on the lot.

My advice to everyone stay away from LOW BOOK. They are nothing more than lying cheating dogs that want nothing more than to sale a car for commission and could care less about the buyer and their concerns. I learned a very important lesson that week.

Bullrider4life
Lehi, Utah
U.S.A.

Click here to read other Rip Off Reports on Low Book Sales