Complaint Review: LTB Autosports - Internet
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- Author Confirmed
- LTB Autosports Internet USA
- Phone: 18882111538
- Web: www.ltbautosports.com
- Category: Auto Parts
LTB Autosports Horrible Customer Service Rockledge Internet
*REBUTTAL Owner of company: FAKE ORDER
*Author of original report: Did not place my order over the phone
*REBUTTAL Owner of company: Fake customer & fake report
Show customers why they should trust your business over your competitors...
They do not value customer service. I received my item and it was broken. I called and asked how I needed to go about getting a refund. They rudely told me that I broke the item because I installed it wrong. I told them that I had not installed it yet. After listening to them tell me it was my fault and they do not do returns I decided it isn't worth arguing about and to consider this a lessoned learned. I just wanted to warn other people about this company..... Use caution when dealing with this company. You may be losing money like I did.
This report was posted on Ripoff Report on 06/21/2017 02:50 PM and is a permanent record located here: https://www.ripoffreport.com/reports/ltb-autosports/internet/ltb-autosports-horrible-customer-service-rockledge-internet-1380410. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#3 REBUTTAL Owner of company
FAKE ORDER
AUTHOR: LTB Autosports - (United States of America)
SUBMITTED: Saturday, June 24, 2017
We never heard from any customer claiming he received broken parts!! if that is true we could have filed a claim with the shipping company or the manufacturer, if you are real customer why don't you provide order number and your real name so we can verify the matter? if it is true how come you did not dispute the charge with Paypal or your card issuer?
You are fake customer !
#2 Author of original report
Did not place my order over the phone
AUTHOR: - ()
SUBMITTED: Friday, June 23, 2017
I never said I ordered it over the phone..... I said I called to ask about a refund. Sorry I am real and your company did steal my money by sending me a broken item and not giving a refund.
#1 REBUTTAL Owner of company
Fake customer & fake report
AUTHOR: LTB Autosports - (United States of America)
SUBMITTED: Friday, June 23, 2017
We do not accept order over the phone, all our orders are placed online, this buyer is fake and making up stories.
He is the same buyer who left a report few days ago but now using fake name and fake location.
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